Windows 8 and 8.1 Forums


Chrome Freezes/Crashes Regularly; Updating Issues

  1. #1

    Chrome Freezes/Crashes Regularly; Updating Issues


    Hello,
    My parents bought an AX3995-UR20 in the last year, and very little has been downloaded on to it, so mostly the computer has the default programs. I have downloaded Word of Tanks onto it, but nothing other than the default game has been added, and I've experienced no issues with the game itself. Some of the problems I've been having are:
    - Google Chrome crashes regularly
    + This usually happens when multitasking after Chrome is opened; I'll switch to another program (IE, WoT, etc.) and chrome will freeze, and then crash
    +Issues with Google Chrome also happen to IE
    + WoT will update its state as I have Chrome maximized (move to another loading screen/ start game) and this seems to be when Chrome crashes.
    +Chrome will also freeze/crash when I do something in Chrome, such as load a gif, without anything else open
    - The computer will not update
    + it asks for a restart to update, and then fails to finish and abandons the update
    + this also happens when I attempt to force an update
    - Sometimes, after sleeping, the computer will black screen and needs to be turned off manually before it can be used
    + I really don't like manually shutting off the computer every other time I need to use it, I don't want to hurt it/ corrupt data
    -Word has crashed when I attempted to save my document; this has happened only once and could be a fluke
    - Intel Support Manager tells me it crashed almost every time I log in

    I'm happy to supply additional information; I'm not sure what you guys need, but please tell me if you need something specific. I don't have any error reports because of the nature of my problem.

    I am fairly sure, based on what it happening, that this is a problem with RAM, the computer not being able to handle so much at once; crashes happen during MORE resource intensive times, although I think that the computer should be able to handle these tasks EASILY.

    TD;DR - Chrome crashes when more resources/programs used, computer should be able to handle them, however. Windows will not apply updates. (Please read, though)

    Thanks for any help!






    EDIT: Chrome actually freezes for no reason, too; often, in the middle of browsing a page, it will stop scrolling and then crash.
    Last edited by KingHenryVI; 02 Jun 2014 at 01:33.

      My System SpecsSystem Spec

  2. #2


    I need help with this, my computer is almost unusable right now!
    Last edited by KingHenryVI; 04 Jun 2014 at 02:49.
      My System SpecsSystem Spec

  3. #3


    Bump
      My System SpecsSystem Spec

  4. #4


    Trnava
    Posts : 683
    Win 8.1.1 Pro x64


    You need to update to Windows 8.1 before doing anything else.
    Some apps and drivers do not even support Win 8.0 anymore.

    Update to Windows 8.1 from Windows 8 - Microsoft Windows
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by TairikuOkami View Post
    You need to update to Windows 8.1 before doing anything else.
    Some apps and drivers do not even support Win 8.0 anymore.

    Update to Windows 8.1 from Windows 8 - Microsoft Windows

    I actually am running 8.1, I hadn't realized, sorry about this. I've heard of Chrome causing problems with Windows 8, but never about it crashing itself.
      My System SpecsSystem Spec

  6. #6


    Chrome used to crash on my laptop until i uninstalled some programs it worked better.
      My System SpecsSystem Spec

  7. #7


    i have used chrome since it release and never caused any problems until i started with win 8. i have since switched back to ff and am in awe. i think it is much better than chrome so much so i will be staying with it
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by noelbeth55 View Post
    i have used chrome since it release and never caused any problems until i started with win 8. i have since switched back to ff and am in awe. i think it is much better than chrome so much so i will be staying with it
    FF has always been my main browser. However, since I bought a Chrome Cast, I have to install Chrome in order to stream Videos to the big screen TV. I found that both Chrome and FF are working quite well. As the matter of fact, recent FF versions (29 & 30) the interface looks more like Chrome.

    If you have problem with Chrome then uninstall it completely and re-install BUT before doing so, sign in your Google mail, if you don't have one, sign up for one then Google will store your Chrome preference, bookmarks and keep track of what add-ons you have installed so when you re-install Chrome, those things will be sync back to Chrome automatically.

    The same goes with FF, From the Menu, click on Tool then setup sync with your email.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by noelbeth55 View Post
    i have used chrome since it release and never caused any problems until i started with win 8. i have since switched back to ff and am in awe. i think it is much better than chrome so much so i will be staying with it
    Firefox 30.0 or higher optimized for performance, stability and security with any of these carefully chosen tweaks:
    TweakGuides.com - Firefox Tweak Guide


    still blows anything else out of the water, IMHO!
      My System SpecsSystem Spec

  10. #10


    [QUOTE=topgundcp;390995]
    Quote Originally Posted by noelbeth55 View Post
    If you have problem with Chrome then uninstall it completely and re-install BUT before doing so, sign in your Google mail, if you don't have one, sign up for one then Google will store your Chrome preference, bookmarks and keep track of what add-ons you have installed so when you re-install Chrome, those things will be sync back to Chrome automatically.

    The same goes with FF, From the Menu, click on Tool then setup sync with your email.
    Alright, so I re-installed Chrome, went quickly, so far the usual crashes are non-existent, and it seems to be running smoothly. Thanks for all the help, hopefully this will hold, I'll update if there are any changes.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Chrome Freezes/Crashes Regularly; Updating Issues
Related Threads
Hi everyone So basically I'm having a problem with the new PC I built some months ago ... it crashes randomly (no BSOD, just a total crash with a weird lag sound). And when it does, I restart it and I check my CPU temp ... it's around 55C so I guess the problem ain't overheating. Weird...
mover.io on Chrome freezes PC in Browsers & Mail
Hello all As the title the site mover.io (dont know if links are allowed in forum) on Chrome browser freezes my PC. It could be on signing in or if I manage to sign in, on the "New Transfer" page if I choose dropbox under "select destination". The whole machine becomes unresponsive to mouse or...
Random Restarts, Freezes and Crashes in BSOD Crashes and Debugging
I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went...
Random crashes/freezes in BSOD Crashes and Debugging
Okay so I haven't gotten a proper BSOD since the computer doesn't actually power down, the screen just goes black and the speakers play a buzzing sound. It doesn't happen too often and if it does it usually seems to be within a few hours of turning the computer on (I leave it running unless I go...
After updating to windows 8.1 preview the graphics driver for intel integrated 3000 card is crashing at times and showing message driver stopped working to correct the condition i have reboot my laptop hp1000-1140TU
A lot of crashes after updating to Windows 8 in BSOD Crashes and Debugging
Hi, Let me first introduce myself, my name is Jelmer, i'm 20 years old and i'm from the Netherlands. I study ICT and i'm very interested in all ICT related stuff. I own a Samsung chronos 7 series notebook (NP700Z5C-S01). I Replaced the HDD for an SSD and replaced the optical drive for the...
Every three to five minutes while watching Netflix, Silverlight halts or crashes. Refreshing the page, or clicking "Ok" when Chrome asks to shutdown the plug-in will take care of it, but it sure makes watching Netflix a pain. I did some research and only saw one other case where a user had...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook