Solved MS Office Outlook (2013) and Folders

eweingarden

Member
Member
Messages
41
Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Any ideas about why the emails no longer show up in the Outlook folders? Thanks.
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 8 64 bit.
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillon g7-2261sb
    CPU
    I5 3210M @ 2.50Ghz
    Motherboard
    Ivy Bridge ID1E59
    Memory
    4 GB single channel
    Graphics Card(s)
    Intel HD Graphics 4000
    Monitor(s) Displays
    1
    Screen Resolution
    1600x900
    Hard Drives
    Hitachi Travelstar
    500GB (SATA)
Martin:
Thanks for your reply. I tried to go through the procedure outlined in the link you sent, however, I'm working with Outlook 2013 and things didn't appear to be the same as for 2010. Thus, I did not go through the procedure. Subsequently, I went back to my folders and found that all of the emails were there. I think you are correct in that it was a sync issue. I had recently made some changes in account settings for Outlook.com, so maybe it just took a while for everything to sync.
 

My Computer

System One

  • OS
    Windows 8
Whops, sorry for the wrong link. Glad that it's solved now!
 

My Computer

System One

  • OS
    Windows 8 64 bit.
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillon g7-2261sb
    CPU
    I5 3210M @ 2.50Ghz
    Motherboard
    Ivy Bridge ID1E59
    Memory
    4 GB single channel
    Graphics Card(s)
    Intel HD Graphics 4000
    Monitor(s) Displays
    1
    Screen Resolution
    1600x900
    Hard Drives
    Hitachi Travelstar
    500GB (SATA)
Back
Top