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MS Office Outlook (2013) and Folders

  1. #1

    MS Office Outlook (2013) and Folders


    Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Any ideas about why the emails no longer show up in the Outlook folders? Thanks.

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  2. #2


    Posts : 27
    Windows 8 64 bit.


    This is probably a sync error. Try the steps in this post and post back your results.

    Choose which IMAP account folders appear in Outlook - Outlook
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  3. #3


    Martin:
    Thanks for your reply. I tried to go through the procedure outlined in the link you sent, however, I'm working with Outlook 2013 and things didn't appear to be the same as for 2010. Thus, I did not go through the procedure. Subsequently, I went back to my folders and found that all of the emails were there. I think you are correct in that it was a sync issue. I had recently made some changes in account settings for Outlook.com, so maybe it just took a while for everything to sync.
      My System SpecsSystem Spec

  4. #4


    Posts : 27
    Windows 8 64 bit.


    Whops, sorry for the wrong link. Glad that it's solved now!
      My System SpecsSystem Spec

MS Office Outlook (2013) and Folders
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