Windows 8 and 8.1 Forums


Internet Desktop Shortcuts have stopped working

  1. #1


    Posts : 4
    Windows 8

    Internet Desktop Shortcuts have stopped working


    Can someone help please. My desktop icons/links to Facebook, Ebay, Google, Emails, etc, all worked yesterday, now none will work. I get a pop-up error message displaying the link and stating "unspecified error". How can I resolve this?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    you could start with recreating one of them and see if it works ,
    or you could try a system restore back to a day or 2 before the problem started .
    how to system restore .
    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Hi,
    Thanks for response. Yes, I tried creating shortcut again, but same message. For Google if I access the exe file direct it opens no problem.
    Pardon my ignorance, but will the "restore" affect any other settings/defaults/customisation I have done?
    Cheers.
    Fozzie
      My System SpecsSystem Spec

  4. #4


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by Fozzie View Post
    Pardon my ignorance, but will the "restore" affect any other settings/defaults/customisation I have done?
    Cheers.
    Fozzie
    It might but you can check first:

    Attachment 42454
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Hi,

    May give that a try thanks.

    However, before I do I have just noticed that it is only the links/icons I created with Google that are affected. I created a link to ebay via IE and that has worked fine.

    Maybe need to uninstall and reinstall Google?

    Regards.

    Fozzie
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8

    Partial solution


    Managed to get Google working again by uninstalling and reinstalling. However, all my existing links/desktop icons (Windows 8) now only open in I.E. even though Google is my default browser. Any suggestions on how I can get Google to open them (without creating an application link via Google (which doesn't give you full browser toolbar functions, I.e., 'back' button, etc))?
      My System SpecsSystem Spec

  7. #7


    If you meant "Chrome" instead of "Google" you can associate the link with Chrome in the links' "properties".
      My System SpecsSystem Spec

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