Windows 8 and 8.1 Forums


IE no longer operative. Other browsers work fine.

  1. #1

    IE no longer operative. Other browsers work fine.


    (Windows 8.1)
    I have seen a problem quite like this. IE is not my default browser. I uncovered this due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.
    I am stumped at this point. I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE. Any ideas? Thanks in advance.


    Steve

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Have you verified it's not in Offline Mode?
      My System SpecsSystem Spec

  3. #3


    Good thought. However, I cannot get into settings to determine that. It is grayed out.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,130
    Windows 8.0 x64


    I have IE 10. In File Menu there should be a check next to Work Offline if it's in Offline Mode.
      My System SpecsSystem Spec

  5. #5


    Hitting the ALT key does nothing and I can't get into settings to set it up there.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,130
    Windows 8.0 x64


    In that case I'd do a scan with MBAM. You could have a Browser Helper Object attack. That's what usually hits IE exclusively since it's an ActiveX thing.

    Edit: btw the free version is just fine for scanning.
      My System SpecsSystem Spec

  7. #7


    I am running it right now. Thanks. I will post back. This one is a real stumper.
      My System SpecsSystem Spec

  8. #8


    Ran MBAM. Cleaned up a few minor issues. No change to Explorer however.
      My System SpecsSystem Spec

  9. #9


    Posts : 60
    Windows 8.1


    Have you checked for Windows updates and tried rebooting ?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by LetMeIn View Post
    Have you checked for Windows updates and tried rebooting ?
    Also does the OP have a restore point before the last update? It's possible an update side effect hosed it.
      My System SpecsSystem Spec

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IE no longer operative. Other browsers work fine.
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