Windows 8 and 8.1 Forums


IE 11 does not start after 8.1u1

  1. #1


    Posts : 14
    windows 8

    IE 11 does not start after 8.1u1


    I have updated my Win 8.1 x64 PC with the latest updates - update 1 in particular. IE fails to start. I looked at the event viewer and found the following. I have Avast!, MalwareBytes installed. I am able to access the internet through other programs and retrieve email with Thunderbird. I do have a VPN but I am not experiencing any issues with it. Can't find much about this error on Google or MS. Any clues? Thanks.

    Log Name: Application
    Source: Application Error
    Date: 4/10/2014 Thursday 8:55:23 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: StevesPC
    Description:
    Faulting application name: iexplore.exe, version: 11.0.9600.17037, time stamp: 0x5312c26d
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00007ff8c41c0000
    Faulting process id: 0x178c
    Faulting application start time: 0x01cf552919e07574
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: unknown
    Report Id: 57b2e80e-c11c-11e3-bfb9-485b390a33c0
    Faulting package full name:
    Faulting package-relative application ID:

      My System SpecsSystem Spec

  2. #2


    After battling to get the 8.1 update downloaded in the first place and finding a solution I (like you) found that i.e.11 wouldn't open. No great shakes as I use Firefox but nevertheless.

    My solution was to uninstall Malwarebytes Anti-Exploit which appears to be a known conflict. It's not the main MB programme itself but an additional Beta download from their site.

    Hope this helps.

    Steve
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    windows 8


    I gave up.
    I completely deleted my system and started all over from Win 8. Reloaded all updates etc. It finally works. I have no idea what the problem is. I will note that my system runs much slower than it did before the update. I don't know what that is all about. I also use MBAM. After the OS rebuild the system ran slow. After re-installing all my applications including MBAM the system still runs slow. However, the IE 11 issue went away. I generally use Firefox and did not have any issues with it. Or with MBAM.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by share666 View Post
    I gave up.
    I completely deleted my system and started all over from Win 8. Reloaded all updates etc. It finally works. I have no idea what the problem is. I will note that my system runs much slower than it did before the update. I don't know what that is all about. I also use MBAM. After the OS rebuild the system ran slow. After re-installing all my applications including MBAM the system still runs slow. However, the IE 11 issue went away. I generally use Firefox and did not have any issues with it. Or with MBAM.
    If your system runs slower after that Update1, it's not applied correctly, try once more without Malwarebytes( remove it from Programs temporarily) and start from scratch. It's better to rectify it at this point as your system should run faster.
      My System SpecsSystem Spec

  5. #5


    Posts : 14
    windows 8


    I rebuilt my machine from scratch - I installed 8.0, 8.1, then the update. No issues and the problem went away. I just noticed the machine was slower (longer to boot and less responsive). Then I installed other applications and observed that nothing changed in terms of boot time or responsiveness. Not a major deal. My problem, i.e., IE 11 not working, has gone away. It's just a little slower.
      My System SpecsSystem Spec

IE 11 does not start after 8.1u1
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