Windows 8 and 8.1 Forums


Unable to access IE11 after the recent Update

  1. #1

    Unable to access IE11 after the recent Update


    Hi,
    My IE11 doesn't respond after the Windows 8.1 Update1, I have tried sfc /scannow and Dism command to repair but the result is same, could someone point me at the right direction, Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,573
    64-bit Windows 10


    Hello Brummy,

    Is this with the modern or desktop IE, or both?

    If modern IE11, then you might see if this below may help.
    If desktop IE11, then you might see if completely resetting IE11 to default may help.
    Hope this helps.
      My System SpecsSystem Spec

  3. #3


    Hi Shawn,
    Thanks for the links, both Metro IE and the desktop IE won't even start, I have tried everything in your tutorials, no joy at all, I have tried the update1 in both laptops with same results, I will have another go tonight and see.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,573
    64-bit Windows 10


    I'm sensing a reinstall coming.
      My System SpecsSystem Spec

  5. #5


    Yes, agreed I have replaced it with my earlier image in this E1-571 and experiment in my older Aspire 5610z with the Update1, Thanks again for your help.
      My System SpecsSystem Spec

  6. #6


    It's very strange, IE11 doesn't respond but FF works without any problem, spoken too soon, very slow FF
      My System SpecsSystem Spec

  7. #7


    Posts : 22,573
    64-bit Windows 10


    You jinxed it.

    Have you already scanned for malware to rule that out?
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by Brink View Post
    You jinxed it.

    Have you already scanned for malware to rule that out?
    Yes, I have checked for malware and found nothing, getting late, I'm off to bed and try again in the morning
      My System SpecsSystem Spec

  9. #9


    Success at last I have stopped windows defender and did the update and works fine, I am now happily re-united with my favourite IE11
      My System SpecsSystem Spec

  10. #10


    Posts : 22,573
    64-bit Windows 10


    Great news.

    Odd that Windows Defender would cause this though.
      My System SpecsSystem Spec

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