Windows 8 and 8.1 Forums


Can't access my hotmail account from windows anymore

  1. #1


    Posts : 12
    Windows 8

    Can't access my hotmail account from windows anymore


    It has just stopped working. I can't receive mail and I can't send any mail. It worked just fine before but now it has just given up.

    How do I fix it??

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    hi,how do you access it via a web browser like IE or firefox.chrome ect ect or email client ,like windows live mail .
    what error message if you get one ,did you reboot computer and check it again
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8


    I access the e-mail with windows 8 built in mail client and I don't get a error of any kind, it just don't send or recieve any mail. If I try to send a mail it ends up in the "outline" folder but it never sends the mail. When I login on hotmail.com I can send and recieve mail but I prefer to use windows mail client which I can't at the moment.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    not sure what to say ,I don't use the windows mail app ,but I did have it setup ,I checked ,sent a mail to one of my other acct with out issue ,also I don't see a outline folder In the mail program anywhere.

    you could check out this tutorial for fixing Apps and tiles, good luck

    Windows Store Apps Troubleshooter - Fix Apps in Windows 8

    or this one

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8


    The outline was wrong, I don't know what the correct name is since I got no help from google at all, there were many different names for it or the results was about completly different things than the english word for it . I meant the folder that the mail gets in just before it is sent.

    I will check the links you have provided and see if I find the solution there. Thank you
      My System SpecsSystem Spec

  6. #6


    Posts : 2,627
    win8.1.1 enterprise


    not sure it goes to another folder ,unless maybe its set to save in the sent folder .try a test email ,I do this by sending a email title it test, and sent to yourself ,
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8


    Just tried that, and it gets stuck in the "utkorgen" folder(its swedish, can someone translate it?). Anyway I don't get it and it doesn't get sent
      My System SpecsSystem Spec

  8. #8


    Hello, Domak. Welcome to Windows Eight Forums.

    utkorgen translated means Outbox.

    You may want to look through these:

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

Can't access my hotmail account from windows anymore
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