Windows 8 and 8.1 Forums


Windows 8 windows internet explorer 11 stopped working!!

  1. #1


    Posts : 25
    Mac OS X 10.6.8

    Windows 8 windows internet explorer 11 stopped working!!


    I have a fairly new Dell with windows 8.1 on it. Internet explorer stopped working all of a sudden the other day. No warning at all. When I open the desktop version, nothing happens at all. No tab, no pageload, nothing.I can click the gear and only file, safety, and compatibility view settings are available. I have reset internet explorer settings to no avail through internet options. ?I have scanned with a few different tools and nothing has fixed it. Also, the window outline colors have turned to a reddish pink. What is this?!?

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  2. #2


    Posts : 25
    Mac OS X 10.6.8


    Update: Checkdsk /r stalled at 10%......I'm thinking physical errors or damage to the HDD.
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  3. #3


    Posts : 2,191
    Windows 8.1


    I have scanned with a few different tools and nothing has fixed it.
    What tools? Do you suspect you might have contracted a malware infection? If so, go here for guided assistance: Am I Infected? | PC Help Forum

    Good luck,

    my2cents
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  4. #4


    Posts : 25
    Mac OS X 10.6.8


    Thanks for the reply. I've tried EEK, Malwarebytes, Defender, NPE. EEK failed with an exception. Everything else "finished and cleaned". There is an active subscription to Macafee installed as well. More symptoms lead me to believe it is HDD physical error or damage. Random things that malware might not target ya know what I mean?
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  5. #5


    Posts : 2,191
    Windows 8.1


    Everything else "finished and cleaned".
    Not to be stubborn, but does that mean something didn't finish clean? Now, this is just my2cents (as my username implies) but I would have to believe that a corrupted hard drive would be causing you more issue than you reported. So, if the chkdsk is hanging, why not try the simple scan and see if that hangs as well:

    Click image for larger version

    Also, please tell us where you are trying to run chkdsk from (ie, recovery options, etc).
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  6. #6


    Posts : 25
    Mac OS X 10.6.8


    Hey no worries I'm a stubborn b*****d myself. I just mean I have never seen one or any particular anti malware program fully "clean" everything that exists on a single pc. When you say simple scan do you mean sfc? I did it from the command prompt in safe mode and in regular mode, as admin as well. It came up with an error saying some files could not be repaired and logging was not enabled. CHKDSK is run from CMD as well but has to restart to lock the drive.
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  7. #7


    Posts : 2,191
    Windows 8.1


    I have never seen one or any particular anti malware program fully "clean" everything that exists on a single pc.
    Agreed! And I assume none of them can effectively fix the damage left behind (ie registry corruption) after the malware is removed.

    When you say simple scan do you mean sfc?
    No. In explorer, right click your C drive and go to properties> select the tools tab and click the button as circled. Same picture as previously shown:

    Click image for larger version
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  8. #8


    Posts : 25
    Mac OS X 10.6.8


    WOW chkdsk finally finished after the restart. It was stuck at 10% for 4 hours and suddenly finished! I will run error checking from inside now as you instructed.
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  9. #9


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by huludrock View Post
    WOW chkdsk finally finished after the restart. It was stuck at 10% for 4 hours and suddenly finished! I will run error checking from inside now as you instructed.
    OK, but probably no need to do that if chkdsk didn't find any corruption.
      My System SpecsSystem Spec

  10. #10


    Posts : 25
    Mac OS X 10.6.8


    It's fast might as well.
      My System SpecsSystem Spec

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