Windows 8 and 8.1 Forums


cant save documents from emails

  1. #1


    Posts : 4
    windows 8.1

    cant save documents from emails


    Real simple. I have 8.1 I open Gmail. there I open a PDF doc. Pr a pic. Or a Microsoft word doc. I see the doc. On the bottom of my tablet screen I see the option of open with... or download. and some triangle thing. it offers apps to open with (none ate adobe or Ms word). none are the adobe I have. It wants me to go to the store. when I tap download nothing happens. when I hit the triangle. It wants me to go to the store again.

    I received this for Xmas. my last windows was xp. not liking the change.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Welcome to Windows EightForums, flht.

    Is this a Pro or RT tablet?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    windows 8.1


    Not sure I know the diff. it is a Sony Vaio tablet on the back it has the sticker saying windows 8. I went online for the free 8.1 app.
    P.s. I read your response in my Gmail account however, when I went to click on the link to respond. it again wanted me to go to the store. I went online, logged in to give this response.
      My System SpecsSystem Spec

  4. #4


    I'll lean more towards a Pro, but we want to be sure. There should a model number on it. Please post that. Did a manual come with? Is this one of the "Duo" series > combination laptop/tablet?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    windows 8.1


    It is a Sony svt11213cxb. It's a tablet with a wireless keyboard and a pen. there is a PDF manual under the vaio care screen. that's where I got this info from. nothing mentions pro or rt.
      My System SpecsSystem Spec

  6. #6


    Thanks. Are you using IE11 or other browser to view Gmail? If IE, is it the Modern/Metro or desktop version?

    BTW, did you heed this? Sony eSupport - SVP11213CXB - News & Alerts
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    windows 8.1


    I did follow the directions when I did the update before. The way I use the gmail is by having the app. In the charm style windows. I don't think its the ie11
    thanks for the tip though
      My System SpecsSystem Spec

cant save documents from emails
Related Threads
How to Save Your Documents to OneDrive by Default in Windows 8.1 SkyDrive is now called OneDrive instead. OneDrive is Now Available Worldwide: Free Cloud Storage for Microsoft, iOS, and Android Devices | OneDrive Blog . OneDrive is a cloud-based storage service where you can view,...
Solved Prog or app to save emails in Browsers & Mail
Hi all,,,,,,can someone tell me please if there is a prog or app that can save selected emails And the attachment if any. Len
Just this really. And then I have to go to task manager and close it down and open it again but I can't get any work done as I can't save anything. I just installed the windows 8.1 patch two days ago. Any ideas anyone?
Hi all, new forum member here and I thank you in advance if this has already been answered. I am rather enjoying the new Mail feature in 8.1 and it is "mostly" :( effortless to have all emails collectively in the one app. Problem I am having is I do sometimes need to send an email as an...
The first time I tried to download a word document from an email, a message came up asking how I wanted to download documents and I accidentally chose to open it in Internet Explorer. Now every time I try to download a word document from emails of any source (college site, work site, personal...
Solved Add more emails? in Software and Apps
How exactly do I add more emails into the windows mail app? I added one & can't seem to go to settings to add more or whatever?
Eight Forums Android App Eight Forums IOS App Follow us on Facebook