Windows 8 and 8.1 Forums

IE11 always hangs

  1. #1


    Posts : 214
    Windows 8.1 x64 with 8.1 Update

    IE11 always hangs


    Hi

    I have W8.1 and IE11 always hangs after about 1 hour, all tabs do not respond and the top of the page says Internet Explorer (not Responding).

    I can leave it for a couple of hours and nothing happens, when I right click on the IE on the taskbar and select
    close window an error message comes up that IE is not responding and if I click "close" nothing happens, if I click search for solution and restart, a new IE restarts but the original stays and remains "not responding".

    Even Task Manager cannot close it down I have to reboot to get rid of it.

    Any ideas how to fix this, I believe I have the attest version of IE11 (11.01)

    Cheers

    Daniel

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Check Windows Update for the latest. IE11 is currently at.. Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    No, I did not have the very latest, I had not run this weeks updates yet, I have done so now and will see how it goes.

    Thanks for the info.

    Regards

    Daniel
      My System SpecsSystem Spec

  4. #4


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Quote Originally Posted by daniellouwrens View Post
    Hi

    No, I did not have the very latest, I had not run this weeks updates yet, I have done so now and will see how it goes.

    Thanks for the info.

    Regards

    Daniel
    Hi

    it is still happening, this time after 20 minutes of using IE11. Much earlier versions of IE had a repair function, pity this one does not.

    Cheers

    Daniel
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    Are you having trouble with a specific website?

    Have you tried to disable any Add-ons?
      My System SpecsSystem Spec

  6. #6


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    there is no specific website and I have Google Search and Shockwave Flash Object enabled in
    Add-ons, everything else is disabled.

    I have just done a repair install of W8.1 and run all updates, I did that yesterday, but the problem persists.

    Cheers

    Daniel
      My System SpecsSystem Spec

  7. #7


    Posts : 1,360
    Windows 8.1 Enterprise


    Interesting, first try running IE without any add-ons. IE11 already has Flash built-in so its not necessary to install. I have also seen Google cause issues before.

    Disable ALL IE add-ons::

    Press + R > Type: iexplore -extoff > enter

    If the issue persists without any add-ons, one of IE's components might be damaged. In which case I suggest running the following..

    DISM::

    Press + X > select Command Prompt (Admin) > Type: dism /online /cleanup-image /scanhealth

    If dism reports the store is repairable run > dism /online /cleanup-image /restorehealth

    Next run SFC::

    Press + X > select Command Prompt (Admin) > Type: sfc /scannow
      My System SpecsSystem Spec

  8. #8


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    Thanks for your advice, I'm going through the process and will advise when I have a result.

    Regards

    Daniel
      My System SpecsSystem Spec

  9. #9


    Posts : 214
    Windows 8.1 x64 with 8.1 Update


    Hi

    Doing this

    Disable ALL IE add-ons::

    Press + R > Type: iexplore -extoff > enter

    did not help, same problem.

    I'm going to try

    DISM::

    Press + X > select Command Prompt (Admin) > Type: dism /online /cleanup-image /scanhealth

    Cheers

    Daniel
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Which do you have, Norton or McAfee? :-P
      My System SpecsSystem Spec

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