Windows 8 and 8.1 Forums

Windows live mail 12 not working after upgrade to 8.1

  1. #11

    Posts : 4
    Windows 8.1

    In my case, it was working fine before the upgrade to 8.1 (What could go wrong? I thought to myself) and won't print now. None of the three methods of printing (Ctrl-P, File->Print, or the QuickPrint button) produce any reaction whatsoever. I did try updating Live Mail, which didn't help. My next step will be to uninstall and re install the program, which will have to wait until the weekend when I have more time.

    I haven't seen anyone else with the same issue in my Google searches.

      My System SpecsSystem Spec

  2. #12

    Posts : 42
    Windows 8.1 Pro

    I'm taking a shot in the dark here, but I recall having this printing problem in Windows 7 and it turned out that I had fiddled around and made IE 64 bit the default browser by renaming IE in the 32 bit folder. Then WLM wouldn't print. So I put things back and it worked. Since Windows 8.1 doesn't seem to have 32 bit IE that may explain it.
      My System SpecsSystem Spec

  3. #13

    Posts : 4
    Windows 8.1

    Wow. I think you're onto something here. I just discovered that I can't print out of IE either. I hadn't noticed that earlier because I've been using Chrome as my default browser. Now all I have to do is figure out how to fix it. Incidentally, the computer is a Dell Inspiron One 2330, 64 bit, with IE11.

    Okay, now I've just discovered something else in Internet Explorer. Not only is there no response to the Print command, but when I try to go into Page Setup, I get Error 13: Error in loading DLL.

    What do I do now?
      My System SpecsSystem Spec

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Windows live mail 12 not working after upgrade to 8.1
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