Windows 8 and 8.1 Forums


question about Windows 8.1 mail app

  1. #1


    Posts : 1,127
    Windows 8.1 Pro

    question about Windows 8.1 mail app


    Can anyone answer why this behavior is happening?

    I have an email account with Yahoo. It's set up in the Mail app (IMAP). I sent an email to a colleague from the Windows 8.1 Mail app. It went through properly. He received my email. The Sent folder contains the email that was sent.

    Later, on a different PC, I logged into the traditional Yahoo web email interface. I couldn't find the email! It wasn't in the sent folder through the sent folder. It appears that the email is only on my own PC inside the Mail app!

    What the heck is happening? Isn't the Mail app supposed to be a 1:1 reflection of the Yahoo mail on the Yahoo server?

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 283
    Windows 8.1


    Check under settings and then accounts

    At the bottom of this page there might be a section for special folders (sent, deleted), On one of my IMAP accounts these default to local, nothing showing in the box, change it using the drop down and all works as it should

    I don't know why this affects some IMAP accounts and not others
      My System SpecsSystem Spec

  3. #3


    Posts : 1,127
    Windows 8.1 Pro


    thanks for the response.

    okay, went back to the settings and all the special folder fields were blank. I decided to fill them in from the dropdown menu (sent for sent, deleted for deleted, etc.).

    Still no change. I'm wondering if there's some kind of refresh I can do or I just wait it out for the automatic refresh.
      My System SpecsSystem Spec

  4. #4


    UK
    Posts : 283
    Windows 8.1


    Not sure how often it syncs them (should be almost instant for imap I thought), but if you right click on the page while viewing your mail folders at the bottom right is an option for More, click this and there should be an option for sync
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 283
    Windows 8.1


    Just done a test with mine

    Having the folder set to Sent instead of blank has made it work

    However it took about 10 minutes to get mail into it, doing a manual sync didn't seem to force it
      My System SpecsSystem Spec

  6. #6


    Posts : 1,127
    Windows 8.1 Pro


    still doesn't work for me.
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    Windows 8.1


    I'm having this exact same problem. Also with Yahoo Mail. Though initially it was doing it on all three of my email accounts (Yahoo, VirginMedia (GMail), and iCloud).

    I tried asking a Microsoft 'LiveSupport' person, be she was no help what-so-ever ("look, see, it's there in your 'Sent' folder, so it must be a problem with your webmail settings, pay us money and we'll fix it for you").

    Then I tried uninstalling and re-installing the Mail App.

    That worked.

    For a while.

    But then, though my VirginMedia and iCloud accounts were working normally, the Yahoo account was back to not saving sent mail to the server.

    Nothing I did made any difference. I tried re-entering the imap/smtp details. I tried re-entering my password.

    However, I've now tried re-creating the account, but using the 'Other account' option and entering the generic imap/smtp details, instead of the winmetro specific ones that get put in if you use the Yahoo! option.

    So far, fingers crossed, this appears to be working.

    I suspect it won't continue working for very long though...
      My System SpecsSystem Spec

  8. #8


    Posts : 2
    Windows 8.1


    And, guess what.

    It's back to not working again.

      My System SpecsSystem Spec

  9. #9


    Posts : 1,127
    Windows 8.1 Pro


    yeah, if you ever figure it out, let me know!

    it sucks because I do most mail at my desktop but when I'm away from the desktop and I need to check mail in the sent box, I'm stuck because the mail is on my desktop. This shouldn't be happening with web mail and IMAP.
      My System SpecsSystem Spec

question about Windows 8.1 mail app
Related Threads
When I send an e TO myself with BCC to a list of recipients my copy of the Sent Mail doesn't show the BCC list? Until recently I used to receive two copies of Sent Mail, the one not showing the BCC list the other showing the BCC list. Any advice please?
Mail app font size question in Browsers & Mail
Is there a way to change the font size in incoming messages? I don't mean by using a screen magnifier or anything like that, but by setting an option that presents all incoming mail in the selected font. Thanks, Tom
Hey y'all, Anyone know of a way to get a confirmation notice for sent mail in Windows Live Mail?
Please Help me. I'm stuck. Thank you, Kent Bailey
Ok start with the easy one I would guess. How do I add an additional email account to the Mail program on the Start / Metro menu? The second one relates to the first. I am on my second laptop with Win 8 due to the first having to be returned because it had issues (much like myself :eek:). ...
hi forum about how long should windows live mail take to download emails its been over 3 hours now i know all the server details are correct as i checked them a few times and it says it is downloading emails about how long should it take before i cancel let me know anyone i am with optus in...
I have two Linksys Wireless IP Cameras. Both are configured to detection motion and send an e-mail with 5 pictures to my Live.com e-mail address. This configuration has been working for over 1 year and works. To verify, I get e-mails from the both cameras when I use Internet Explorer and login...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook