Windows 8 and 8.1 Forums


GMail Issue in Windows 8.1 / IE 11

  1. #1


    USA-Texas
    Posts : 29
    Windows 8.1 Pro

    GMail Issue in Windows 8.1 / IE 11


    Hi,
    I've posted this question in the answers.microsoft forum, but so far..nobody has given me a 'valid' solution on how to correct my issue. My posted question:

    I recently upgraded to windows 8.1 pro edition, which includes internet explorer 11. I still can't access my gmail account, I've tried the 'fixes' that I've seen in the community, but the only way I can get gmail to load in the 'desktop' version is to select the 'html' version. Does anyone have any idea's on what else I can try ?
    I've tried several suggestions to get gmail to load correctly, but so far ..it still doesn't load like it did while I had windows 8 pro / IE 10 installed on my laptop. Lately..I've just been using google chrome browser, things are 'normal' with it.
    Thanks,
    David

      My System SpecsSystem Spec

  2. #2


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    try changing / disabling the "Enhanced security feature" in IE11 in Security tab and also viewing in Compatibility mode.

    Cheers
    jimbo
      My System SpecsSystem Spec

  3. #3


    Posts : 2,191
    Windows 8.1


    Hi Davy49,

    Are we talking about two separate issues here? If so, IE 11 work fine on 8.1 for me when accessing gmail via the web; however, here are two important settings that you might want to consider changing:

    Turn off the "Use Microsoft compatibility lists." (Go to Tools> Compatibility Settings and uncheck).
    Turn off Smart Screen Filtering:

    Click image for larger version

    Retest access


    For desktop access, I am not sure what email client you are using but I use Thunderbird and I use the POP3 access method. The nice thing about Thunderbird is that "it knows" how to automatically configure for gmail, so all you need to do is specify your gmail user name, password, and specify POP3 access during setup and you are done. Works like a top!

    Click image for larger version

    Good luck.
      My System SpecsSystem Spec

  4. #4


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    Another idea if you have MS Office.

    This works fine for me -- I'm using OUTLOOK 2010 with the settings as required in the GMAIL set up notes. I'm also using IMAP - no probs with it at all.

    However OUTLOOK doesn't use a browser client so there isn't any "Web mail" type problem. For me OUTLOOK is fine since it's compatible with work clients etc - If you HAVE Ms OFFICE it's worth looking at using it even for GMAIL.

    Here's a link -- Skip the wretched commercial though - I'm afraid more and more sites are copying that type of habit - some "Free downloads" even make you watch a VIDEO before accessing the download !!!!!! - This one doesn't have one though just click the X - there's no video !!!!.

    How to setup an Outlook Gmail account from a Google Gmail email address

    (I have a few "dummy" email accounts for buying things from amazon etc - so I don't get bombarded with adverts to buy other products that these sites spew out copiously -- I can just delete the entire emails without even opening them -- doing it from Outlook is IMO the best way of managing multiple email accounts).

    Cheers
    jimbo
      My System SpecsSystem Spec

  5. #5


    USA-Texas
    Posts : 29
    Windows 8.1 Pro


    WOW..I'm impressed, I've actually had some replies to my question so quickly !!
    Dear jimbo45,
    You said:
    " Hi there
    try changing / disabling the "Enhanced security feature" in IE11 in Security tab and also viewing in Compatibility mode. "
    I did as you suggested, I disabled the "Protected Mode" option under the security tab, also un-checked " use microsoft comparability lists" in the settings area. After doing so..of course I received the notice that changing the
    "Protected Mode" setting would put my computer at risk, I closed IE 11, then re-started it, after doing so, I was able to access gmail. I signed out, and tried to log back in..and then it just 'hung' as before. Windows 8.1 / IE 11 is somewhat 'flakey' in my opinion !
    Thanks,
    David
      My System SpecsSystem Spec

  6. #6


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    @Davy49

    I'm logged on - bored today - company server is down so twiddling my thumbs on Home Internet !!!!.

    If you have Ms Office try Outlook - set up in my previous post.

    Actually I've found IE11 OK -- it doesn't rely on Flash so some sites might have a problem with it but on the whole it works fine. If it IS a browser problem then another browser say Chrome should work - however I don't like "Webmail" type of email clients - that's just my view though.

    Cheers
    jimbo
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Hi Davy49,

    Did you also try disabling the smartscreen filter? You may also need to clear all IE11 cache and reboot after doing so:

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 2,191
    Windows 8.1


    A few other things come to mind. I have my protection services enabled and I can still access gmail perfectly; however, you might want to try adding google.com and gmail.com as "trusted sites." This will allow you to keep protection services enabled and treat those two sites as exceptions. The other thing I have done is deleted the 3 default accelerators which are useless for my purposes. Just bear in mid that miy IE11 access to gmnail works perfectly. Good luck.
      My System SpecsSystem Spec

  9. #9


    USA-Texas
    Posts : 29
    Windows 8.1 Pro


    Dear my2cents,
    I surely wasn't trying to ignore you in my previous post, In your latest reply to me..you said :
    " Did you also try disabling the smartscreen filter? You may also need to clear all IE11 cache and reboot after doing so." I checked my settings for the smartscreen filter, it's NOT enabled, and I did clear the 'temporary internet files' in that area. Right now..I wish I had not upgraded to windows 8.1 pro edition.
    Thanks,
    David

      My System SpecsSystem Spec

  10. #10


    USA-Texas
    Posts : 29
    Windows 8.1 Pro


    Dear my2cents,
    You said, " The other thing I have done is deleted the 3 default accelerators which are useless for my purposes. "
    What 3 default accelerators are you referring to ?
    David
      My System SpecsSystem Spec

Page 1 of 4 123 ... LastLast
GMail Issue in Windows 8.1 / IE 11
Related Threads
Hello, I searched around quite a bit before finally caving and asking for help for my specific issue. I apologize in advance if I missed something and this is in anyway redundant or easily solved. Also, I am extremely new to Windows 8.1. So ... I was setting up my new laptop and used my...
I have windows Mail app install and i'm receving and senting mail from my existing Accounts. But when i try to add a another gmail account it give me error I've Uploaded the images as well and no matter how many times i try agin this won't work My internet is working properly. 5512955130
Helping a friend move to Windows 8. We cannot figure out how to move contacts from Gmail on XP to Gmail on Windows 8. We have Exported to a thumb drive (.wab) and plugged into the Windows 8 computer. Dialog box asked if we wanted to import and we said yes. Going to gmail there is NO contacts list....
Hello everyone I am using Windows 8.1 x64. I would like to know how to add a gmail account to my Windows Mail app so that I can view my mail from there. Please note I do not and am using a Microsoft account to log into my pc. I am using a local account and want to keep it that way. Now I have...
Hello, Bought a new laptop with Windows 8.1. Installed Google Chrome and use Gmail. If I want to change the Gmail theme (the way I used before in Windows 7 Home Premium) it doesn't work. What to do ? Thanks in advance for your reply. Best regards.
Solved windows 8 app gmail calendar in General Support
hi all , sorry to be here yet again but i do learn from it, i had to re install my windows 8.1 pro last night and today i got my gmail calendar but i get this message and im not to sure about it..... Please use the account settings charm to connect with your calendar... any idea's...
iPhone Gmail Windows 8 in Software and Apps
Can anyone suggest the best option of software to use for this combination?
Eight Forums Android App Eight Forums IOS App Follow us on Facebook