Windows 8 and 8.1 Forums


Uploading file crashes browsers and

  1. #1


    Posts : 5
    Windows 8.1

    Uploading file crashes browsers and


    I'm having a very strange issue with my new Windows 8.1 laptop. Any time I upload a file in a browser it crashes within seconds. It doesn't matter if I use Opera, Chrome or Firefox.

    Also, some applications crash directly after launching them such as SmartFTP, SnagIt Editor and Jing crashes when I save a file. Also, when opening This PC in a file upload dialog sometimes it will keep loading for hours.

    I've tried to get more information by clicking Debug after a crash and here are some of the errors I've noticed:

    Code:
    Unhandled exception at 0x66AAF19F (apphelp.dll) in opera.exe: 0xC0000005: Access violation writing location 0x0C9E0DA8.
    
    Unhandled exception at 0x7720A604 (msvcrt.dll) in Jing.exe: 0xC00000FD: Stack overflow (parameters: 0x00000001, 0x0F6E2FFC).
    I've already performed "sfc /scannow" without any issues, reinstalled all software that has these issues , installed all available Windows updates and generally tried applying different settings but nothing seems to work... Does anyone have any further suggestions, please?

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1


    Internet Explorer on first sight does not seem to suffer the same issue.

    I'm wondering now if it might be due to have SkyDrive, DropBox, OpenDrive and CrashPlan installed since they're all meant to monitor files I'm worried there is some compatibility issue. I'm uninstalling SkyDrive first...
      My System SpecsSystem Spec

  3. #3


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    What's "Crashplan"?

    You really don't need to install Skydrive you can access it from a browser. But it is intended to allow you to upload from outside of a browser, it allows you to drag and drop files to a local folder that then syncs to the network one.

    Actually most of those programs, for Dropbox, Googol Drive, etc do the same thing.

    I'd get rid of Crashplan, that one looks shady, and it is not free.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    It's not shady at all, and it's definitely worth the cost. It allows me to back up all my files on an encrypted server automatically. I use DropBox for files I want to share with third-parties, SkyDrive wasn't really being used but removing it didn't solve the issue either, Google Drive is for documents and OpenDrive I use to have access to my files from other computers and mobile devices as well as to have automatic file revision history.
      My System SpecsSystem Spec

  5. #5


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Ok, but one or maybe a combination of those programs might be causing this. If Crashplan is worth it, maybe just use that and delete the other programs, you can still use the services.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    I'm also having issues with my Western Digital external hard drive. It only stays connected for up to 5 minutes or so and then disconnects.

    My plan right now is to troubleshoot in the following order:

    1. Test memory with memtest86
    2. Repair Windows installation
    3. Replace secondary hard drive

    Considering I'm just testing at this time, does anyone have any idea what the actual issue might be?
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    The main culprit is seems was OpenDrive. After uninstalling it, restarting, reinstalling the other apps that had issues, everything seems to work fine.
      My System SpecsSystem Spec

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