I'm having a very strange issue with my new Windows 8.1 laptop. Any time I upload a file in a browser it crashes within seconds. It doesn't matter if I use Opera, Chrome or Firefox.
Also, some applications crash directly after launching them such as SmartFTP, SnagIt Editor and Jing crashes when I save a file. Also, when opening This PC in a file upload dialog sometimes it will keep loading for hours.
I've tried to get more information by clicking Debug after a crash and here are some of the errors I've noticed:
I've already performed "sfc /scannow" without any issues, reinstalled all software that has these issues , installed all available Windows updates and generally tried applying different settings but nothing seems to work... Does anyone have any further suggestions, please?
Also, some applications crash directly after launching them such as SmartFTP, SnagIt Editor and Jing crashes when I save a file. Also, when opening This PC in a file upload dialog sometimes it will keep loading for hours.
I've tried to get more information by clicking Debug after a crash and here are some of the errors I've noticed:
Code:
Unhandled exception at 0x66AAF19F (apphelp.dll) in opera.exe: 0xC0000005: Access violation writing location 0x0C9E0DA8.
Unhandled exception at 0x7720A604 (msvcrt.dll) in Jing.exe: 0xC00000FD: Stack overflow (parameters: 0x00000001, 0x0F6E2FFC).
I've already performed "sfc /scannow" without any issues, reinstalled all software that has these issues , installed all available Windows updates and generally tried applying different settings but nothing seems to work... Does anyone have any further suggestions, please?
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy
- CPU
- 64 bits