montyesque
New Member
- Messages
- 2
Hello, I'm trying to help my elderly mother with her email access and it's a while since I've used Windows myself so I'd appreciate any hints. When I set up the computer for her I installed Stardock so she wasn't faced with the fullscreen apps, and I installed Windows Live Mail because that is what she was used to. It was running fine for the past few months until yesterday, but now when she tries to run the program, it hangs, and there's nothing to do but restart the computer. (Task Manager doesn't see it running while it's trying to start up.)
Could anyone suggest how to troubleshoot this? Many thanks, Monty
Could anyone suggest how to troubleshoot this? Many thanks, Monty
My Computer
System One
-
- OS
- windows 8