Windows 8 and 8.1 Forums

Can no longer access using IE10 browser?

  1. #11

    Posts : 8
    Windows 8

    Well I was intending to post up here how I had fixed the problem of not being able to access my email account using IE10 browser, as I had managed to get it working for two whole days with no problems.

    However after installing Window 8.1 upgrade last evening which included IE11 browser, I am now back to square one. I've tried doing the same fix as I carried out in IE10, but this time it did not fix the problem.

      My System SpecsSystem Spec

  2. #12

    Posts : 8
    Windows 8

    Nothing like replying to yourself, lol.

    I have now resolved the issue that had re-occurred after upgrading to Windows 8.1, that was stopping me from using IE11 browser to access my email account,

    I did the usual delete cookies, temporary files and history etc which made no difference.
    Next after backing up all my favourite sites I used the "Reset" button. Although hitting the Reset button did not mean I lost my saved Favourite sites surprisingly as I had expected.

    In Internet Options under the Security tab>trusted sites>sites, I removed from the "Websites" box as picture below shows.

    Close the browser and reopen it and it now works. Also I can now access in the tile (metro) IE11 browser, which I could not do before the W8.1 upgrade.

    Click image for larger version

    As I pointed out before, it was not so much of a problem, more of why is it not working now when it was.

    Also I'm not 100% sure why I should need to do this, as I thought was part of Microsoft, if in which case I have that right, surely it should have worked if added to the "Trusted sites" zone.


    Last edited by Chris Storm; 20 Oct 2013 at 08:13.
      My System SpecsSystem Spec

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Can no longer access using IE10 browser?
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