None of my browsers will work after BIOS update.

Surgikill

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Hey guys. I have been on the line with HP tech support for over an hour and I have gotten pretty much nowhere (big surprise). Anyways, I was having overheating problems with my pc. Tech support said I needed to update my BIOS. Piece of cake. Computer boots back up, BSOD. Alright, well whatever, restart her again, working fine. Go to open up chrome. Chrome crashes. Open up Mozilla, Mozilla crashes. Open up IE. IE crashes. Open up IE in metro ui. Works. I have absolutely no idea what is causing this problem. Tech support told me to roll back the BIOs, but I'm not going to do that because I will have overheating problems again. I have uninstalled and reinstalled both Chrome and Mozilla to no avail. Any ideas or suggestions are welcome. I am going to be doing some poking around myself.
 

My Computer

System One

  • OS
    Windows 8, Kali
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY TouchSmart m6 Sleekbook
    CPU
    i5 4200 u
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    Intel HD 4400
    Browser
    Firefox
    Antivirus
    Defender
Alright, if I choose a selective boot, with system services and startup items selected it will work.
 

My Computer

System One

  • OS
    Windows 8, Kali
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY TouchSmart m6 Sleekbook
    CPU
    i5 4200 u
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    Intel HD 4400
    Browser
    Firefox
    Antivirus
    Defender
The overheating issue is not and shouldn't be BIOS related. It's something physical, hardware related.....eg...clogged heatsink/fan, exhaust ports clogged with lent/debris, fan not working at all.

First I would blow out all the exhaust ports and vents, then get chillpad/cooler for the laptop....I always use one at home with my laptop. Then I would roll back the BIOS, then check to see if you over heating issue remains.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
The overheating issue is not and shouldn't be BIOS related. It's something physical, hardware related.....eg...clogged heatsink/fan, exhaust ports clogged with lent/debris, fan not working at all.

First I would blow out all the exhaust ports and vents, then get chillpad/cooler for the laptop....I always use one at home with my laptop. Then I would roll back the BIOS, then check to see if you over heating issue remains.

It's brand new. The bios was having problems controlling the fan. It would freeze and only then would the fan speed pick up
 

My Computer

System One

  • OS
    Windows 8, Kali
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY TouchSmart m6 Sleekbook
    CPU
    i5 4200 u
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    Intel HD 4400
    Browser
    Firefox
    Antivirus
    Defender
If it's brand new, It should not happen with over heating. I suspect the heat sink on the CPU was not seated properly causing the Laptop to over heat.

Since it is a brand new system and still under warranty, I would exchange for another one.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
It's fine now. HP said it was a BIOS problem. It is a laptop.
 

My Computer

System One

  • OS
    Windows 8, Kali
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY TouchSmart m6 Sleekbook
    CPU
    i5 4200 u
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    Intel HD 4400
    Browser
    Firefox
    Antivirus
    Defender
Are your browsers working OK now?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
Yes. For some reason turning selective boot on, re starting it, and then turning it off and re starting fixed the problem. I have no idea what caused this problem
 

My Computer

System One

  • OS
    Windows 8, Kali
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY TouchSmart m6 Sleekbook
    CPU
    i5 4200 u
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    Intel HD 4400
    Browser
    Firefox
    Antivirus
    Defender
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