IE10 "Internet Explorer Has Stopped Working"

Ron AKA

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I keep getting this warning window.

IEWarning.JPG

I most often get it when I close IE10 myself, and then this warning window pops up. Yes I know it has stopped working. I stopped it. At other times it pops up when I close a tab in IE10. I just close the window with the "X" in the top right, and IE10 keeps right on working. Only very occasionally does it actually close IE10.

Is this just a bug in Windows 8 and IE10, or could something be causing it? I'm not running any toolbars other than those supplied in IE10, and to my knowledge have not configured anything special.

Any thoughts on the cause appreciated...
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
What it's saying is that the tab has crashed. It is not because you are closing it, that's just coincidental. It's crashing when you close it.

This problem is typically because of some extension that's installed. You might want to disable extensions in Extension manager. Even though you didn't install any, that doesn't mean some other app did not install some.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
Thanks for the quick reply. Here is what I found. Only Bing was in the search providers. Any thoughts on what might be causing the issue?

IE10Tool+Ext.JPG

IE10Accelerators.JPG
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
There were more when I clicked on the Run Without Permission tab. See new list. I've found some info that Google Updater may be the problem?

.IE10RWPAddOns.JPG
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
What it's saying is that the tab has crashed. It is not because you are closing it, that's just coincidental. It's crashing when you close it.

This problem is typically because of some extension that's installed. You might want to disable extensions in Extension manager. Even though you didn't install any, that doesn't mean some other app did not install some.

I totally agree with Mystere; however, now you need to start disabling things to try and find the culprit. Here's mine; however, please understand I run a fairly tight ship and don't allow many extension to get tied to my browser:

Screenshot (57).png

Also, since I don't use any accelerators, I have deleted them all so no need to show you that view. I think if you stick with Mystere, he'll get you through this issue. Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Disabled the Google Updater, and it went OK for a half day or so, and then the message came up when I closed the browser. Have now disabled the Google Earth add on, to see what happens...
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
Still having the issue and getting the warning when I close IE10, even with the Google Updater and Google Earth add-ons disabled.

Any more thoughts on what or which specific add-ons may be causing the issue?
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
Have you tried a complete reset of IE10 ? (Internet Options/Advanced/Reset/Check Delete Personal Settings)

Is the problem listed in the Event Viewer ?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000
Have you tried a complete reset of IE10 ? (Internet Options/Advanced/Reset/Check Delete Personal Settings)

Is the problem listed in the Event Viewer ?

In Applications and Services, Internet Explorer, there are no logged events. Should I be looking elsewhere? No I have not tried the complete reset of IE10. I recall talking myself out of doing that, but I would have to think about it longer to jog my memory as to why I decided that. I do recall seeing it suggested somewhere as a potential solution.

I have also looked at the Microsoft office bug report site, and it is reported repeatedly, but MS keeps dismissing it as an unreproduceable event.
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
Have you tried a complete reset of IE10 ? (Internet Options/Advanced/Reset/Check Delete Personal Settings)

Is the problem listed in the Event Viewer ?

In Applications and Services, Internet Explorer, there are no logged events. Should I be looking elsewhere?
I have also looked at the Microsoft office bug report site, and it is reported repeatedly, but MS keeps dismissing it as an unreproduceable event.


Open control panel/system and security/administrative tools/view event logs. It may be listed as an Error or Warning and would provide a code to do more research.

I have found the Microsoft site to be not very helpful. They seemed to have "canned" responses and do not address each problem individually.

I would consider doing the reset, though you may have to redo your extensions like Google Earth.

Also, what is your AV ? You may consider doing a scan with a free online scanner like Kaspersky.com or Malwarebytes.org.
 
Last edited:

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000
Open control panel/system and security/administrative tools/view event logs. It may be listed as an Error or Warning and would provide a code to do more research.

I have found the Microsoft site to be not very helpful. They seemed to have "canned" responses and do not address each problem individually.

I would consider doing the reset, though you may have to redo your extensions light Google Earth.

Also, what is your AV ? You may consider doing a scan with a free online scanner like Kaspersky.com or Malwarebytes.org.

I have looked at the event log and seen nothing suspicious. I will try to remember to look there immediately after the warning pops up, and see if something stands out from the rest.

I will look again at the reset.

Use MS Defender, and have no indication anything is wrong. Also use Spybot. Allowing an internet application to scan my computer is outside of my tolerance for risk.
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
I have looked at the event log and seen nothing suspicious. I will try to remember to look there immediately after the warning pops up, and see if something stands out from the rest.

I will look again at the reset.

Use MS Defender, and have no indication anything is wrong. Also use Spybot. Allowing an internet application to scan my computer is outside of my tolerance for risk.


Events remain in the log for 7 days.

Understand the concern, but Kaspersky and Malwarebytes are well-known. You can also download either AV on a trial basis.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000
After nearly 24 hours without seeing the error message it popped up when I closed Explorer normally yesterday at about 5:40 PM. I was able to find a single error message which is displayed below. I followed the MS links back and it said it should be accompanied by a second error message which has more detail. All I got was this one error message.

I'm starting to think this thing is a Windows 8/IE10 bug. Seems to be racing code between the normal shutdown routine and the error detection code. Could it be because I'm running a fairly fast CPU and SSD?

IE10 Error.JPG
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
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