Windows 8 and 8.1 Forums


No Internet Browser Works Properly

  1. #1

    No Internet Browser Works Properly


    I recently did a fresh install of Windows 8 on a separate partition. It works perfectly - except that none of the internet browsers are working properly and most of the metro apps that involve grabbing data from the internet stay stuck at the loading screen.

    Internet Explorer 10 can't go online (when I type in a url, it searches in my recent history - and I obviously have none because it never goes online), Mozilla Firefox 7.0.1 loads and goes online but stops responding once I try to download something, and Chrome 14 simply stops loading and gets stuck on some urls with the spinning loading circle and a blank page.

    I can't download or access anything from Windows Update (it stays stuck at the "Downloading from Windows Update"). I can't even log into my Windows Live account, as it stays stuck at the loading page. BitTorrent still works.

    I suspect the problem to be somewhere in my internet configuration or access files, but how do I find it and solve it? What other information can I provide?

    I'm on an Acer Aspire Timelinex 5830TG-6659, running Windows 8 on a separate partition from my main operating system, Windows 7 Professional x64.

    Edit:

    To install Windows 8, I downloaded the Windows 8 iso from the Microsoft site, used Windows USB/DVD Download tool to put it onto an 8 GB flash drive as a bootable, then restarted and installed it on a separate partition that I'd created using Disk Manager in Windows 7.

    I'm connected to the Internet through my university's secured wifi network.
    Last edited by hexa; 19 Oct 2011 at 11:24.

      My System SpecsSystem Spec

  2. #2


    How did you install 8 and how are you connected to the internet/home network?
      My System SpecsSystem Spec

  3. #3


    To install Windows 8, I downloaded the Windows 8 iso from the Microsoft site, used Windows USB/DVD Download tool to put it onto an 8 GB flash drive as a bootable, then restarted and installed it on a separate partition that I'd created using Disk Manager in Windows 7.

    I'm connected to the Internet through my university's secured wifi network.
      My System SpecsSystem Spec

  4. #4


    I would try to reinstall using the setup.exe found in the Source folder.
      My System SpecsSystem Spec

  5. #5


    Tried reinstall from setup.exe in Source folder - no effect. I still can't download anything; Internet Explorer 10 and Metro apps still don't work.
      My System SpecsSystem Spec

  6. #6


    What is the status of your wifi adapter and ipconfig /all ? And what Antivirus or Firewall progs are you using?
      My System SpecsSystem Spec

  7. #7


    Microsoft Windows [Version 6.2.8102]
    (c) 2011 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : hexa
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ********.ca

    Wireless LAN adapter Wi-Fi 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : DE-AF-78-05-3E-91
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : *********.ca
    Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
    Physical Address. . . . . . . . . : CC-AF-78-05-3E-91
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::dc6:d8c7:2e6c:717d%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 172.21.61.63(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Wednesday, October 19, 2011 11:45:47 PM
    Lease Expires . . . . . . . . . . : Thursday, October 20, 2011 2:26:33 AM
    Default Gateway . . . . . . . . . : 172.21.60.1
    DHCP Server . . . . . . . . . . . : 129.97.128.9
    DHCPv6 IAID . . . . . . . . . . . : 214740856
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-2F-EA-B6-B8-70-F4-8B-F3-DC

    DNS Servers . . . . . . . . . . . : 129.97.2.1
    129.97.129.10
    129.97.2.2
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Ethernet adapter Wired Ethernet Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
    troller (NDIS 6.30)
    Physical Address. . . . . . . . . : B8-70-F4-8B-F3-DC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3d3d:945c:f9ee:f8ad%12(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.248.173(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 347631860
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-2F-EA-B6-B8-70-F4-8B-F3-DC

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.*******.ca:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : *******.ca
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{C03EE706-1B81-4393-967F-3E24B9228402}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    My wifi adapter allows me to access the internet through Mozilla Firefox and Chrome still, and I can still torrent files over my wireless connection. I recently went in and installed all the driver software for my laptop to see if that would fix anything, but no response. And it still keeps prompting me for .NET Framework 3.5.1...
      My System SpecsSystem Spec

  8. #8


    NetBIOS over Tcpip. . . . . . . . : Disabled ?

    Can you screenshot tcp/ip, in advance, what are your settings?
      My System SpecsSystem Spec

  9. #9


    Posts : 520
    Windows 8, x64, DP8102 - Win7 Ultimate x64, Dual Boot


    One should always disable NetBios over Tcpip except in very particular circumstances.
      My System SpecsSystem Spec

  10. #10


    Mine is Enabled, what circumstances if i may ask mike.
      My System SpecsSystem Spec

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