Windows 8 and 8.1 Forums

Deleting junk mail

  1. #1


    Posts : 27
    win 8.1 pro with media

    Deleting junk mail


    I have a problem when trying to delete my junk mail after i delete it pops back on again i can not move any of it either can any one help.
    Thanks in advance Dell

      My System SpecsSystem Spec

  2. #2


    Posts : 42
    Windows 8.1 Pro


    Which mail program are you using?
      My System SpecsSystem Spec

  3. #3


    Posts : 27
    win 8.1 pro with media


    Hi thanks for the quick reply it is the mail program that came with windows 8 Pro
      My System SpecsSystem Spec

  4. #4


    Posts : 42
    Windows 8.1 Pro


    Quote Originally Posted by Dell View Post
    Hi thanks for the quick reply it is the mail program that came with windows 8 Pro
    The Metro app? What kind of account, Hotmail, GMail, etc.?
      My System SpecsSystem Spec

  5. #5


    Posts : 27
    win 8.1 pro with media


    It is called live so i think it is Hotmail
      My System SpecsSystem Spec

  6. #6


    It may be that something is blocking the server to refresh via sync, therefore it reappears. Does the delete option work in other boxes in all accounts if applicable?

    What anti-virus are you using? Have you changed that recently?
      My System SpecsSystem Spec

  7. #7


    Posts : 27
    win 8.1 pro with media


    only anti virus is what came with win 8 and yes all other accounts work fine.
      My System SpecsSystem Spec

  8. #8


    That's weird if it's just that folder. You may want to go through this tutorial, especially the app troubleshooter.

    https://www.eightforums.com/tutorials/21051-apps-tiles-not-working-responding-fix-windows-8-a.html
      My System SpecsSystem Spec

  9. #9


    Posts : 27
    win 8.1 pro with media


    I have just found a update in app store installed it and all OK can i set up auto install, as you can probably tell i am a bit PC thick.
    Thanks for your help Dell
    PS i have to go to work now so if any reply to this i will have a look tomorrow.
      My System SpecsSystem Spec

  10. #10


    OK, Dell. You got it solved. We all overlook that kind of stuff, for it is new.

    LOL! I didn't know one has the setting for "Automatic update". I learned something. I see it's on by default. At least in 8.1. Perhaps not in 8.
      My System SpecsSystem Spec

Deleting junk mail
Related Threads
I upgraded to 8.1 yesterday (from 8 Pro) but I don't think that's the issue, because it was happening before, just not as much. Emails will end up in Junk folder unread. I have about 7 email addresses. Only happens to 2 so far. But those are the 2 I really use. I have tried every suggestion I...
Win 8 Mail junk folder in Browsers & Mail
52121 This is what my dad's mail app on his Win8 laptop looks like. The inbox is there. The Favorites are there. I would really like to see the Junk mail folder. Can anyone tell me how to do that? It would be much appreciated.
In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not...
Due to changes of servers used by BT, we have had to reset all of the technology in the house, but I got stich when I looked at my laptop, as I could not find out how to change the details to start again even though its the same e-mail address. I was used to using windows 7 but windows 8.1 is...
I have recently purchased an ACER aspire V5 with windows 8 preloaded. Nice machine, nice touchscreen etc and getting to know it. Instructions are terrible - hence; I entered my email address as .live.co.uk and everything worked, but there is no facility to cut and paste, create new mail folders/...
I would appreciate some advice please. I use Gmail as my primary email but now and again check the Windows 8 mail app for a tidy up. I'm very frustrated because when I delete from the inbox then go to the 'deleted' mail to tidy that up sometime the mail wont delete by pressing the delete icon (top...
Hey guys, I decided to replace Thunderbird by Outlook. I'm just in the middle of configuring my mail accounts in the program, but I just can't find a solution to a (more or less) troublesome problem. I'm receiving tons of spam, out of which my mail server manages to eliminate a good 95% by...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook