Windows 8 and 8.1 Forums


Mail App freezes when trying to attach files.

  1. #1


    Posts : 11
    Windows 8

    Mail App freezes when trying to attach files.


    Hi there.

    Yet another Windows 8 issue.
    When I try to attach a file with Mail app, I get a blank screen with "Attach" and "Cancel" at the bottom right. I can't click on anything though and I can only exit the app completely. Even clicking cancel doesn't do anything.

    This is not an issue about not knowing how to attach files.

    My issue is that the built-in file explorer in the mail app doesn't work. It just goes blank and doesn't allow me to select anything or even show any files or folders.

    Any ideas how to fix?

    I've already tried uninstalling and reinstalling. It's updated to the latest version.
    I even did the Metro User Interface App Troubleshooter thingy.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    If it was me I would use a gmail account from the Desktop.

    I tried metro mail & it disgusted me.
      My System SpecsSystem Spec

  3. #3
      My System SpecsSystem Spec

  4. #4


    N. Calif
    Posts : 2,584
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I agree with David Bailey, find a different mail client such as Windows Live or Thunderbird. The default Win 8 mail client is very "barebones" and not very useful.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Hello again cman22,

    I totally agree with the previous recommendations. I use a portable version of Thunderbird. As it is portable, there are no conflicts with any apps or other installed versions. You can download it here and take it for a test run:

    Mozilla Thunderbird, Portable Edition | PortableApps.com - Portable software for USB, portable and cloud drives

    See screenshot:

    Click image for larger version

    Cheers!
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Hello again cman22,

    I totally agree with the previous recommendations. I use a portable version of Thunderbird. As it is portable, there are no conflicts with any apps or other installed versions. You can download it here and take it for a test run:

    Mozilla Thunderbird, Portable Edition | PortableApps.com - Portable software for USB, portable and cloud drives

    See screenshot:

    Click image for larger version

    Cheers!

    BTW, I have mine set for plain text view only.
      My System SpecsSystem Spec

Mail App freezes when trying to attach files.
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