Mail App freezes when trying to attach files.

cman22

New Member
Messages
11
Hi there.

Yet another Windows 8 issue.
When I try to attach a file with Mail app, I get a blank screen with "Attach" and "Cancel" at the bottom right. I can't click on anything though and I can only exit the app completely. Even clicking cancel doesn't do anything.

This is not an issue about not knowing how to attach files.

My issue is that the built-in file explorer in the mail app doesn't work. It just goes blank and doesn't allow me to select anything or even show any files or folders.

Any ideas how to fix?

I've already tried uninstalling and reinstalling. It's updated to the latest version.
I even did the Metro User Interface App Troubleshooter thingy.
 

My Computer

System One

  • OS
    Windows 8
If it was me I would use a gmail account from the Desktop.

I tried metro mail & it disgusted me.
 

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System One

  • OS
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    Gateway
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  • OS
    8.1 Pro X64
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    Intel Pentium D Dual Core
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    Acer/Intel E946GZ
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    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I agree with David Bailey, find a different mail client such as Windows Live or Thunderbird. The default Win 8 mail client is very "barebones" and not very useful.
 

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System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
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    PC/Desktop
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    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
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    Corsair CX 750M
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    Coolermaster CM 212+
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    IBM Model M - used continuously since 1986
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    Microsoft IntelliMouse
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    FireFox, MS Edge
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    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Hello again cman22,

I totally agree with the previous recommendations. I use a portable version of Thunderbird. As it is portable, there are no conflicts with any apps or other installed versions. You can download it here and take it for a test run:

Mozilla Thunderbird, Portable Edition | PortableApps.com - Portable software for USB, portable and cloud drives

See screenshot:

tbird.jpg

Cheers!
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
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