Solved Mail App Lost Account, Won't Let Me Add it Back

bwood720

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I just noticed today that my windows 8 mail app (the standard one from ms) was no longer showing me notifications when email arrived. I went over to the app and noticed that the google syncing had changed and required me to re-authenticate my google account to it. That went fine. Then I noticed that my exchange account is now missing from the app (not in the mailbox view, nor is it in the list of accounts). However, when I try to add my exchange account, it says "You've already added this account". Is there anywhere else I can remove the exchange account or somehow get it show up again in the mail app?

Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro, 64-bit
    System Manufacturer/Model
    Dell Latitude E6510
    Internet Speed
    Insanely fast when at work, insanely slow when at home
This is not the most elegant solution, but you could try uninstalling the Mail app (that will remove the Calendar app and the People app too) and then re-installing it. I've had to do that a time or two to fix them when they went wonky...
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell E520
    CPU
    Intel Q6700 Core 2 Quad - 2.66 GHz
    Motherboard
    Whatever Dell put in there...
    Memory
    8 GB Mushkin 800 MHz DDR2
    Graphics Card(s)
    NVIDIA GTX 650 - 2 GB GDDR5
    Sound Card
    Integrated
    Monitor(s) Displays
    2 x 19" ViewSonic LCD's
    Screen Resolution
    2560 x 1024
    Hard Drives
    1 Intel X25-M 120G SSD, 2 WD RE4 2TB HD's
    PSU
    PCPower & Cooling Silencer 500 Watt
    Internet Speed
    100/10 Time Warner Cable
So, this is embarrassing...how do you uninstall the Mail? The only way I can find to uninstall any app is from the start menu (right clicking it). However, the uninstall option doesn't show up in start menu for the Mail app.
 

My Computer

System One

  • OS
    Windows 8 Pro, 64-bit
    System Manufacturer/Model
    Dell Latitude E6510
    Internet Speed
    Insanely fast when at work, insanely slow when at home
Odd. If I right-click on the Mail app I get the uninstall option. Try right-clicking on the Calendar or People app and see if the uninstall option is available. Uninstalling any of those should uninstall the Mail app too.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell E520
    CPU
    Intel Q6700 Core 2 Quad - 2.66 GHz
    Motherboard
    Whatever Dell put in there...
    Memory
    8 GB Mushkin 800 MHz DDR2
    Graphics Card(s)
    NVIDIA GTX 650 - 2 GB GDDR5
    Sound Card
    Integrated
    Monitor(s) Displays
    2 x 19" ViewSonic LCD's
    Screen Resolution
    2560 x 1024
    Hard Drives
    1 Intel X25-M 120G SSD, 2 WD RE4 2TB HD's
    PSU
    PCPower & Cooling Silencer 500 Watt
    Internet Speed
    100/10 Time Warner Cable
Aha! I was looking at the main start menu screen (pressing the windows key). If I right click the icon for mail in the "All Apps" screen, then I do have an uninstall option. I uninstalled it and reinstalled it, and it's working great now with both accounts.

Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro, 64-bit
    System Manufacturer/Model
    Dell Latitude E6510
    Internet Speed
    Insanely fast when at work, insanely slow when at home
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