How to access "MSN for Windows 8" homepage on Dell Inspiro

S

steve b

New Member
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I have a Dell Inspiron 660s bought last December. It has Windows 8 64 bit and has Internet Explorer 10.

My issue is the following: The computer works fine, but when I go to my home page MSN from either the desktop or metro screen, it opens the non Windows 8 version of Internet Explorer, not the MSN for Windows 8 version. It has been like this since we purchased in December. It's frustrating because we cannot take advantage of the new IE look.

I have talked with Dell often. They tell me it is a software issue and cannot help--unless I spend $200+ to buy a software warranty. I have researched widely but have not found an answer.

I have reset the homepage and several other processes, but none work. All updates are current.

It is possible to insert a URL address different from the Dell default to reach "MSN for Windows 8"? I'm hoping not to have to purge the entire system and begin again.

Thanks for any insights you might share.
Steve
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    dell inspiron
Can you go to the msn web site when you type it in and does that open correctly?
If so you can go into toos/ options and where you see the dell website it is going to erase that, and click on Use current website. And click Apply

Use the desktop ie 10 to do this
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250
the saga continues

Thanks for the suggestion Robin.

I did as you recommended. Even (in desktop) by typing in MSN.COM, the Dell overrides it and re-enters the Dell13 MSN homepage which, on this Inspiron, is still the still the traditional msn page, not the "MSN for Windows 8".

In tools, I deleted the Dell 13 site as the homepage, typed in msn.com and, again, Dell overrode the msn and put in their dell url.

I went into default programs and again set IE as the default browser, but nothing has changed.

Thanks for any further advice you might have.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    dell inspiron
I had the same problem and removed all cookies, etc with Ccleaner - it did the trick
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Other Info
    Use several different computers during a day, so specs are irrelevant.
steve b said:
Thanks for the suggestion Robin.

I did as you recommended. Even (in desktop) by typing in MSN.COM, the Dell overrides it and re-enters the Dell13 MSN homepage which, on this Inspiron, is still the still the traditional msn page, not the "MSN for Windows 8".

In tools, I deleted the Dell 13 site as the homepage, typed in msn.com and, again, Dell overrode the msn and put in their dell url.

I went into default programs and again set IE as the default browser, but nothing has changed.

Thanks for any further advice you might have.
Click to expand...

try davehc advice by installing Ccleaner and only use the "cleaner" part of the program
stay away from the registry part

Also try this go to tools/Internet Options
delete all the Browsing History
Once done:
close the browser
Now open it again
Highlight and delete the dell site that is there
Click the "Use Current" tab then click ok

Close the browser and see if it opens to the msn page now
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250
steve b said:
I have a Dell Inspiron 660s bought last December. It has Windows 8 64 bit and has Internet Explorer 10.

My issue is the following: The computer works fine, but when I go to my home page MSN from either the desktop or metro screen, it opens the non Windows 8 version of Internet Explorer, not the MSN for Windows 8 version. It has been like this since we purchased in December. It's frustrating because we cannot take advantage of the new IE look.


I have talked with Dell often. They tell me it is a software issue and cannot help--unless I spend $200+ to buy a software warranty. I have researched widely but have not found an answer.

I have reset the homepage and several other processes, but none work. All updates are current.

It is possible to insert a URL address different from the Dell default to reach "MSN for Windows 8"? I'm hoping not to have to purge the entire system and begin again.

Thanks for any insights you might share.
Steve
Click to expand...

You really don't need CC for this, as mentioned just clear your cookies and you should be good to go. My Inspiron was doing this also in FF browser.
 

My Computer

System One

  • OS
    W8 Inspiron 17R W8P+MCE HTPC
    Computer type
    PC/Desktop
    Hard Drives
    Custom HTPC systems builder, trouble shooter for Apple and PC products.
    My HTPC specs:
    Core i5 W7 Pro/W8 Pro+MCE
    Lian Li blk mid tower 10 gigs + 2 OS HDD's W7/8.
    Other Info
    Gigabyte UD3 mobo P55 chipset.
    Workstation:
    Same as above but using the "M" series mobo with ATi 5670
    Dell Inspiron 17R i3 3rd gen W8.
    Nokia Lumia 810 W Phone8.
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