Windows 8 and 8.1 Forums


Outlook 2010 crashes when setting up new email account

  1. #1


    Posts : 2
    Windows8

    Outlook 2010 crashes when setting up new email account


    I'm running windows 8 on an intel i7 machine with 16gb ram.
    I just installed outlook 2010 64bit and every time I add an email account Outlook crashes.
    No error message - just says "Micrsoft Outlook has stopped working"
    Any suggestions?

      My System SpecsSystem Spec

  2. #2



    I am Woman! Hear Me Roar!
    NJ
    Posts : 1,116
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3


    try this site it will show you how to repair outlook 2010

    Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows8


    Thank you.
    I have already tried that.
    It's a new install - shouldn't be the problem.
    Maybe I should mention that I actually Uninstalled it about 6 months ago right after I installed Office 2010 ... maybe that has caused an issue?
      My System SpecsSystem Spec

  4. #4



    I am Woman! Hear Me Roar!
    NJ
    Posts : 1,116
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3


    could be, maybe uninstall it again. then reboot, then try again and see if that works
      My System SpecsSystem Spec

Outlook 2010 crashes when setting up new email account
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