Can't delete an email

castman

New Member
Messages
8
My mail account is working perfectly OK except this morning I received an email - junk mail! (but just plain text) that I now can't get rid of.

I highlighted the email, clicked on the delete icon on the top right and in greyed briefly but remains in my inbox. Unfortunately Microsoft have seen fit to stop us manually dragging the file to the delete folder and has done away with the drop down menus that allowed us to do so much in the past.

I read on this forum that someone had a similar problem deleting an email stuck in the Outbox, and I followed some of the advice given for that, but no luck. The message remains!

Thank you in advance
 

My Computer

System One

  • OS
    Windonw 7 & 8
What mail program are you using? In Livemail, right click on the junk folder and empty.
Junk.png
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
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Hi
it is the Windows 8 standard mail program that comes with 8.
The email is in my inbox and won't move, right clicking only gives me the option to pin it or synch it! I can't drag it either it just sits there laughing at me...... Like some demon email sent to torture me (OK I added a little drama to that!).
 

My Computer

System One

  • OS
    Windonw 7 & 8
Right click on the e-mail and select delete.
Junk2.png
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
Hi Clint,
Yeah you are showing me screen shots from Windows LIVE Mail, which is not what comes as standard with Windows 8. Thanks for doing that because I've decided to dump the Windows * Mail program in favour of Windows Live Mail (like you have). I've just finished setting it up and it works perfectly
 

My Computer

System One

  • OS
    Windonw 7 & 8
You might try the same thing as getting rid of emails in the 'Outbox'. Leave the email open, turn off your Wi-Fi connection, a see if the 'Delete' trash bin icon that opens works.
 

My Computer

System One

  • OS
    Windows 8.1 and 10, 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Yoga Pro 1370 (Ultrabook)
    CPU
    Intel (R) 5Y70 @ 1.10GHz
    Motherboard
    Lenovo VIUU4
    Memory
    8GB
    Graphics Card(s)
    Intel (R) HD Graphics 5300
    Sound Card
    High Definition Audio Device
    Screen Resolution
    3200 x 1800
    Hard Drives
    256GB SSD
    Samsung MZNTE256HMHP-000L2
    Cooling
    Fan
    Antivirus
    Windows Defender, Ccleaner, Malwarebytes.
    Other Info
    Touchscreen,
I have also incounter the same problem about email can't be delete. .i was just try to refresh my page. and it be back to normal i can already delete files from my email.
 

My Computer

System One

  • OS
    windows 8
yeah, if all of the above doesn't work, try deleting it from the email account in the web browser.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
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