Windows 8 and 8.1 Forums


Can't view YouTube videos beyond 240p

  1. #1


    Posts : 1
    Windows 8

    Can't view YouTube videos beyond 240p


    Whenever I switch to 480p, 720p, or 1080p the video goes black and freezes. Happens in Chrome, Firefox, and IE. Don't have this problem in OSX or Win 7 via Bootcamp. Just bought a Lenovo with Win 8 stock.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    Update Adobe flash player and shockwave player.
    Adobe
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8 (Alienware x51 modified version)


    Right click it and uncheck hard ware acceleration and reply the results please
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    windows 8


    I did all these things but nothing worked well.
    I still have the problem that when I want to see a video in a higher quality than 360p the video becomes black.
    Can you help me?
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by prorobbert View Post
    I did all these things but nothing worked well.
    I still have the problem that when I want to see a video in a higher quality than 360p the video becomes black.
    Can you help me?
    Hi,
    i think i know what is yur problem:
    open google chrome type in the URL box "chrome://plugins/" then click on details on to right then look for this :RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In.then disable it then restart chrome,enjoy full HD videos
    PS:its okay if you dont have realplayer installed just look for one has a pepper flash name.
    rep me if i helped
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    windows 8


    Quote Originally Posted by midou35000 View Post
    Quote Originally Posted by prorobbert View Post
    I did all these things but nothing worked well.
    I still have the problem that when I want to see a video in a higher quality than 360p the video becomes black.
    Can you help me?
    Hi,
    i think i know what is yur problem:
    open google chrome type in the URL box "chrome://plugins/" then click on details on to right then look for this :RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In.then disable it then restart chrome,enjoy full HD videos
    PS:its okay if you dont have realplayer installed just look for one has a pepper flash name.
    rep me if i helped
    I am using firefox
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Could we back up a bit and first get the make/model of your stock Win 8 Lenovo please? Once known, in addition to the fact that we now you are using Firefox, this should be solvable.
    Last edited by my2cents; 23 Feb 2014 at 15:50.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    windows 8


    Hi,
    I am using the newest windows 8.1 on a selfmade pc.
    I am currently working with Firefox 27.0.1.
      My System SpecsSystem Spec

  9. #9


    Since you do not have full specs in "My System Specs", can you check here for minimum HW requirements :
    Adobe Flash Player 12 | Tech specs
    Maybe you can give video card make and type at least.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by prorobbert View Post
    I did all these things but nothing worked well.
    I still have the problem that when I want to see a video in a higher quality than 360p the video becomes black.
    Can you help me?
    Simple. Install your video driver.

    If your adapter is too old for Windows 8, disable Hardware Acceleration in Flash.
      My System SpecsSystem Spec

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Can't view YouTube videos beyond 240p
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