Windows 8 and 8.1 Forums


LOST MAIL, CALENDAR, PEOPLE APPS and can't get them

  1. #1

    LOST MAIL, CALENDAR, PEOPLE APPS and can't get them


    I have a HP Pavilion desktop of course running Windows 8 Home

    When I first logged on I decided to use my Hotmail account and the primary account as Outlook.com When I first called an agent for some help he said that it was now settled and I could not have a local account. That I did not want!! He said I had to call MS to have it switched off. I just did a complete recovery since it was new and this time signed in with a local account. I have not liked Outlook.com ever since I tried it on my XP machine. So I deleted the MAIL app. Now, after a few weeks I'm changing my mind about using Outlook.com as an added account but not the primary account. But I can't find the app. When I go to the app store and click to get them nothing happens. When I do click on the People and Calendar metro tiles, which are still there, it simple goes back to the Metro Start page???

    I DO NOT WANT OUTLOOK.COM to be the primary logon account. I want me as a user admin as a local account but I understand once this is done you can add Outlook.com but the pc is still a local account. However I can not seem to get them re installed When I go to the charms and select SETTINGS I do not see ACCOUNTS like a lot of Google links have suggested. Is there any help here? I'd appreciate it. jack

    UPDATE: I did get to the store finally with IE browser and it reports YOU OWN THIS APP. But I cannot understand how to configure them. When I swipe the left side I see that MAIL, CALENDAR and PEOPLE are active. When I click on them it goes to the large screen showing the icon for the app and then just goes back to the Metro page??

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello Jack,

    Double check in your all Apps screen to see if "Mail" may still be there to "Pin to Start" again.

    If it's not there, then you may have uninstalled it.

    You could search in the Store for "Mail" or look in "Your Apps" to install the "Mail, Calendar, Peoplem and Me...." app and restore it.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Brink View Post
    Hello Jack,

    Double check in your all Apps screen to see if "Mail" may still be there to "Pin to Start" again.

    If it's not there, then you may have uninstalled it.

    You could search in the Store for "Mail" or look in "Your Apps" to install the "Mail, Calendar, Peoplem and Me...." app and restore it.

    Hope this helps,
    Shawn
    It surely did restore them. Now ... what am I missing? I click on them and the screen goes to the full color with the icon of the app, i.e. mail icon ... then goes back to the metro start page. I know there's possibly the idea that I have to add the account. Keeping in mind I DO NOT want to "switch" to the MS account, I just want to add it. I was told this was a very simple thing to do once you had initially started and created a local account. The only place I have found about mail was where you could "switch" to a MS account and that's a "noway" I want the machine on a local account but able to access the MS account. Do you have any idea where I do this. I have gone to Settings but see no ACCOUNTS listed. ??
      My System SpecsSystem Spec

  4. #4


    Posts : 22,581
    64-bit Windows 10


    Sorry, but you must be signed in to a Microsoft account to be able to use the Mail app.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Brink View Post
    Sorry, but you must be signed in to a Microsoft account to be able to use the Mail app.
    I do have a MS account, have had it Hotmail since 1996. The agent assured me and I'm sure I've read where you can use Outlook.com after you have made you pc to sign in on a local account. I'll do more investigation I will figure it. Thanks!
      My System SpecsSystem Spec

  6. #6


    Posts : 22,581
    64-bit Windows 10


    Did you happen to disable UAC by chance?

    If so, it breaks Store apps, and prevents them from running.

    User Account Control (UAC) - Change Settings in Windows 8
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by Brink View Post
    Did you happen to disable UAC by chance?

    If so, it breaks Store apps, and prevents them from running.

    User Account Control (UAC) - Change Settings in Windows 8
    Changed that to lowest. Programs didn't run still. Is there not somewhere I have to register my Hotmail account within windows 8 to use Outlook.com. If it's available to download from the internet would that work? Sorry, and thanks for hanging in there with me. I've about exhausted this I suppose. :\
      My System SpecsSystem Spec

  8. #8


    Posts : 22,581
    64-bit Windows 10


    Just as a test, create yourself another new administrator account, sign in to it, and see if when you Mail, it asks you to sign in to Mail with a Microsoft account.

    If not, then you're going to need to switch an account to be a Microsoft account to be able to use the Store and Mail.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by Brink View Post
    Just as a test, create yourself another new administrator account, sign in to it, and see if when you Mail, it asks you to sign in to Mail with a Microsoft account.

    If not, then you're going to need to switch an account to be a Microsoft account to be able to use the Store and Mail.
    okay, now we're cookin' ... I think. I Googled how to do this and I went to SETTINGS>CHANGE PC SETTINGS>USERS>ADD AN ACCOUNT It appears it's asking me sign into windows with an account or create one. I happen to have a Hotmail account and I know that will work. If I continue this process where will that have me? Will I have to sign on to this user to use Outlook.com or will it be accessible now through the local account or the how do you expect this will work now? I haven't a clue. I am holding off before doing it. Thanks so much! Jack ( thought I'd try out the silly elephant. lol I am on the heavy side, however not Republican but Independent. But I've always wanted to try the little critter ) ha!
      My System SpecsSystem Spec

  10. #10


    Posts : 22,581
    64-bit Windows 10


    By doing that, you will be creating a new Microsoft account to have in addition to your current local account.

    Personally, I would recommend to switch your local account to be a Microsoft account instead. This way you will be able to use the Store and Mail without having to start over with a new account.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
LOST MAIL, CALENDAR, PEOPLE APPS and can't get them
Related Threads
The above header refers. For more than a week now, the above situation have been occurring. I have "scoured" the web and tried a lot of "solutions" and none as at yet have normalized my situation. I am suspecting that I might need a registry solution, since I cannot refresh my installation- I...
So the problem is that Metro Calendar, Mail and Travel apps won't launch. They had been working just fine few days ago. Today, when I launch any of them, they just show starting app logo and then crash with no message (Calendar) or load infinitely (Mail, Travel). I've rent Windows 8 troubleshooter...
Is there a way to open the mail or calendar apps in the administrator account on the computer?
Hi All We got a new Sony Vaio Laptop yesterday, with Windows 8; am getting to grips with the new OS at the moment and finding it a bit tricky. I booted up this morning to find the Mail, Calendar, People & Messaging Apps were no longer on my Start Screen. I tried searching All Apps, but it...
Mail & People Apps Messed UP! in General Support
Both the people app and the mail app have screwed up all the images from my LinkedIn contacts. In the People App, The persons name and their details are correct but the wrong photos from the wrong Linked In contacts have been mis referenced making them all wrong. Likewise in the Mail app when I...
I work in the IT department for a large Regional Medical center (25 yrs). I have a PC I've been testing Windows 8 starting with the developers preview and currently using the Release Preview. I am logged into Windows 8 with my Hotmail account. Problem - From my work PC running Windows 7 I...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook