I was trying to get support from Adobe for a Photoshop Elements issue and they wanted to take control of my machine to help me. To do that they needed to install an add-in. It would not install so they asked me to download a different browser and then try it. I downloaded Firefox and Chrome, but neither one will install. Nothing happens. Can anyone help?
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- HP Pavilion dv7-4280
- CPU
- i5
- Memory
- 6 GB