Windows 8 and 8.1 Forums


mailto links in browsers don't open up outlook 2010 email

  1. #1


    Posts : 26
    Windows 8.1 Professional

    mailto links in browsers don't open up outlook 2010 email


    Hello everyone,

    When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.

    How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?

    Thank you for your help.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello MrJe, and welcome to Eight Forums.

    Double check to make sure that Outlook is set as the default program for all of it's associations. Specifically the mailto protocol.

    Default Programs - Set Your Default Programs in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 26
    Windows 8.1 Professional


    Quote Originally Posted by Brink View Post
    Hello MrJe, and welcome to Eight Forums.

    Double check to make sure that Outlook is set as the default program for all of it's associations. Specifically the mailto protocol.

    Default Programs - Set Your Default Programs in Windows 8

    Hope this helps,
    Shawn
    Hi Shawn,

    Thank you very much for the response and for the welcome. I am happy to be apart.

    I did set Outlook to be default for all, but I didn't check to see if all were selected at the time. So, when I actually looked at what Outlook was set to there it was the mailto was unchecked. Everything is working now.

    Thank you very much for your help.
    Attached Thumbnails Attached Thumbnails Outlook Defaults.PNG  
      My System SpecsSystem Spec

  4. #4


    Posts : 22,581
    64-bit Windows 10


    You're most welcome. I'm happy to hear that you got it sorted.

    It looks like you have Google Chrome browser installed. This could have set it to be the default program if you clicked on yes when it asked (if turned on in Chrome) if you wanted to make Chrome the default program whenever you open it. This could also be something to look at to make sure you don't lose Outlook as the default program.
      My System SpecsSystem Spec

  5. #5


    Posts : 26
    Windows 8.1 Professional


    Thank you for the advice. Will look into that.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,581
    64-bit Windows 10


    You're welcome.
      My System SpecsSystem Spec

  7. #7


    Posts : 22
    Win8 / 8.1


    Quote Originally Posted by Brink View Post
    You're welcome.
    Hi Brink, don't know if i'm right on continuing this old thread, but i didn't want to open another for a similar issue:

    So i solved the same problem here by selecting the mailto default back to outlook again.

    As long as chrome and i have tricked with some settings now i have a strange behaviour in outlook that i would like to check with you:

    With Outlook 2013 if i click on a hyperlink wich is am email address like example@test.it (not a mailto, that works), nothing happens; i remember with my old winxp and outlook 2007 that it opens a new message or try to open the browser.

    Is this normal or i have something screwed up? How can i tell to open that link with a new message like mailto?

    ThanksClick image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 22,581
    64-bit Windows 10


    Hello powerdrome,

    That's what my "MAILTO" is set with as well.

    You should be able to right click on the email address, and click on "E-mail with ...." to do so.
      My System SpecsSystem Spec

  9. #9


    Posts : 22
    Win8 / 8.1


    hi brink, thanks for your answer.
    if i right click on the email address in outlook 2013 i get:
    select hyperlink
    open hyperlink
    copy hyperlink

    if i click on open, it does nothing.

    just wanted to know if it is normal or i screwed something
      My System SpecsSystem Spec

  10. #10


    Posts : 22,581
    64-bit Windows 10


    When you right click on and email address in Outlook 2012 and click on "Open Hyperlink", it should open an Outlook new message window with the address in the "To" field.

    What I posted was for if you right clicked on an email address in Internet Explorer.
      My System SpecsSystem Spec

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