Windows 8 and 8.1 Forums


Upgraded windows 7 to windows 8 pro,windows mail won't send/receive

  1. #1


    Posts : 3
    Windows 8 Pro

    Upgraded windows 7 to windows 8 pro,windows mail won't send/receive


    I upgraded from windows 7 to windows 8 pro. Now my windows mail won't send or receive emails. I have deleted my email accounts and have started from scratch but no luck. I have also rang my email provider and the reset my password, reset my i.p and they didn't have any luck also. Can anyone help??

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  2. #2


    Posts : 3
    Windows 8 Pro


    Unable to send or receive messages for the Aztecdesign (phillip) account. The connection to the server has failed.
    Server: 'mail.aztecdesign.com.au'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: POP3
    Port: 110
    Secure(SSL): No
    Socket Error: 10013
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  3. #3


    Posts : 1,308
    Windows 8 enterprise x64


    you are trying to setup a live account, it will not work , you have to go in setting, add account and choose other account , unless it's an exchange server
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  4. #4


    Posts : 3
    Windows 8 Pro


    No, not trying to set up a live account. I have been using windows mail for years with three or four email accounts set up on it. As soon as I installed windows 8 none of the accounts work. I have deleted them and re entered the accounts. There is something that windows 8 has done to the windows mail, that won't let accounts send or receive mail.
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  5. #5


    Posts : 1
    windows 8


    Need same help gmail set ok live set ok other accounts no go windows 8 will not recognize other email accounts. Yes reentered info several times correctly what gives are these the only email win 8 will allow bring back 7
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  6. #6


    Posts : 1
    Windows 8 Pro


    Have you found a solution for this problem? I have the same issue.
    Quote Originally Posted by 626general View Post
    No, not trying to set up a live account. I have been using windows mail for years with three or four email accounts set up on it. As soon as I installed windows 8 none of the accounts work. I have deleted them and re entered the accounts. There is something that windows 8 has done to the windows mail, that won't let accounts send or receive mail.
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  7. #7


    Posts : 5
    Windows 8


    Similar problem. Mail will send, though. However, if any mails are on the server, download fails with the same error.

    If I delete messages via webmail, Live Mail no longer fails but, of course, there is nothing to download. Undeleting a message returns the error.

    Any ideas? At the moment, I'm having to use an iPod for work! Not exactly a win for Microsoft there...
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  8. #8


    Redmond
    Posts : 651
    Windows 8.1 x64


    No, that's weird. The error code means "failed to connect". I'm wondering if you're behind a web proxy of some kind?
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  9. #9


    Posts : 5
    Windows 8


    I don't think so - only upgraded today and no settings have changed (unless Windows 8 has changed them!). Have been using Live Mail without issue previously.

    And I agree, it's weird: there is no error unless there is a message on the server (although the program fails to download anything, it does show how many messages there are, so it must be connecting to some degree but failing on protocol, maybe?), which it makes it look as though some accounts are working fine. But it was easy to verify they aren't by sending an e-mail to one!

    Partial screenshot indicates what I mean:
    Click image for larger version
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  10. #10


    Posts : 5
    Windows 8


    Checked with Outlook, which worked fine (but, unfortunately is not what I like to use, nor where all my saved messages live!).

    So this appears to be a Live Mail-specific issue, for Windows 8, rather than a connection problem.
      My System SpecsSystem Spec

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Upgraded windows 7 to windows 8 pro,windows mail won't send/receive
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