Windows 8 and 8.1 Forums


Windows 8.1 won't install update KB2919355

  1. #1


    Posts : 2
    Windows 8.1 Professional

    Windows 8.1 won't install update KB2919355


    My Windows Update shows me that I got 3 important updates:
    - KB2990967 (30KB)
    - KB3063843 (25KB)
    - KB2919355 (37KB)
    When I press Install the updater does the installation and says: The updates were successful. Succeeded: 3 updates
    The message looks OK, but, unfortunately, nothing is really installed. If I press Check for Updates button, it shows me exactly the same 3 updates again.
    I was trying all possible solutions from Internet:
    - Deleting Software Distributions folder
    - Restarting wuauserv
    - Performing different DISM commands
    - Performing actions from Windows Help pages
    None of the above did solve the issue.
    In plus, I've tried downloading KB2919355 manually from the official site, but as soon as I try to install it I got an error message: The update is not applicable for your computer.
    The strange thing about Windows Update that it shows absolutely incorrect sizes of updates. For example, KB2919355 has a real size of 600+MB when you download it from official site, but Windows Update shows just 37KB.

    Here are my CBS Logs: CBS

    Could anyone suggest what I can do to install KB2919355?

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1 Professional


    None of the existing solutions could solve the issue - I had to reinstall Windows.
      My System SpecsSystem Spec

Windows 8.1 won't install update KB2919355

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