Windows won't update

highstream

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Last week, Windows would not install the latest updates (25). I posted on the MS Answers forum and was getting help from a moderator, but he seems to have disappeared.* He had me post System Information and System Log runs and update some drivers, and that's where things stand. When I run Update now, it shows "Preparing to Install" and the slider moves across part way, but the process freezes immediately. Even the Stop Installation and Minimze for the window are unresponsive. I can close it out with Task Manager or wait and eventually it returns an error message. See the screenshots. Turning off anti-malware has no effect. Some weeks back, Skype stopped updating and I had to get a direct install file, but I thought there were Windows updates since then. So I'm stuck. Any ideas? Win 8.1 Pro x64. Thanks,

* http://answers.microsoft.com/en-us/...-updates/0eb29766-4880-4b3c-9355-c68cfae57f40


Windows Update fails 2-10-16.JPGWindows Update fails 2 - 2-10-16.JPG
 
Last edited:

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    i5 4690K
    Motherboard
    Gigabyte GA-Z97X-UD5H-BK3 (rev. 1.2) UEFI Bios
    Memory
    16 GB (4x4)
    Graphics Card(s)
    Sapphire Ultimate HD7750
    Sound Card
    JCAT USB
    Monitor(s) Displays
    Dell U2412M
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung 850 Pro 256 GB SSD
    Seagate 3TB, 2TB & 1TB HDDs
    PSU
    Seasonic x650 PSU
    Case
    Cooler Master Elite 335
    Cooling
    Prolimatech Megahalems Rev. C cooler, 3 Nexus Silent Fans
    Keyboard
    IBM Model M
    Mouse
    Bornd Wireless Mouse
    Internet Speed
    60+ mbps claimed
    Antivirus
    Comodo CIS, MBAM Pro
    Other Info
    PS Audio Directstream dac, Quad 12L powered speakers, Core Audio Tech Kora LPS, JCAT USB card, Uptone Regen USB
Did in-place repair install and that solved it.
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    i5 4690K
    Motherboard
    Gigabyte GA-Z97X-UD5H-BK3 (rev. 1.2) UEFI Bios
    Memory
    16 GB (4x4)
    Graphics Card(s)
    Sapphire Ultimate HD7750
    Sound Card
    JCAT USB
    Monitor(s) Displays
    Dell U2412M
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung 850 Pro 256 GB SSD
    Seagate 3TB, 2TB & 1TB HDDs
    PSU
    Seasonic x650 PSU
    Case
    Cooler Master Elite 335
    Cooling
    Prolimatech Megahalems Rev. C cooler, 3 Nexus Silent Fans
    Keyboard
    IBM Model M
    Mouse
    Bornd Wireless Mouse
    Internet Speed
    60+ mbps claimed
    Antivirus
    Comodo CIS, MBAM Pro
    Other Info
    PS Audio Directstream dac, Quad 12L powered speakers, Core Audio Tech Kora LPS, JCAT USB card, Uptone Regen USB
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