Windows 8.1 no longer activated

johnthebaptist

New Member
Messages
3
Working on my son's computer as it was infested with malware. After cleanup windows is no longer activated. Attempt at activation returns key invalid. Attempt to do off line activation and hangs and does not provide installation id. Windows 8.1 build 9600 now appears in bottom right corner. (I am working on this remotely) SFC /Scannow prodice result "some errors can't be fixed." Logfile of scan attached as zip
 

Attachments

  • CBS.txt.zip
    361.7 KB · Views: 65

My Computer

System One

  • OS
    Windows 8.1
Please provide a diagnostic report. See the first thread.

However, after a malware attack, best would be to backup as much as possible and re-install IMHO.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
The licencing files are compromised - in fact Windows does not even see it as installed - may be due to the clean-up process, but either way, without that, the service that depends on those cannot run, and activation attempts are futile.

The only way to recover would be to restore / reset that PC, unfortunately.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Back
Top