Windows 8 and 8.1 Forums

error installing security update

  1. #1

    Posts : 29
    Windows 8 Pro

    error installing security update

    I am running Windows 8 Pro 64 bit. I think this is the first time in years that I have had trouble installing security updates, and it's update KB3069114. Attempts to install this update all failed with code 80073712, so I did some search and found many possible solution. I first tried sfc /scannow, Windows said something was fixed with details in log file, I tried to open the log file and an "access denied" error came up and the file was essentially blank. I then tried WindowsUpodate troubleshooter (screenshot), it said 3 things were fixed, so I tried to install the update again, and it's just stuck at 8% (see screenshot). I thought about the situation and decided to run WindowsUpdate troubleshooter twice in a row, both times it said the same 3 things were fixed, from that I think the troubleshooter is full of it. If whatever problem was fixed on 1st run why did it show same fixes on 2nd run?

    Any suggestion?
    Attached Thumbnails Attached Thumbnails 2015-10-07_214128.png   2015-10-07_203806.png  

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error installing security update

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