So what had happened was......my daughter yanked my Dell Inspiron 17R 5721 laptop off the countertop.
It then would not boot up all the way. After some research, I found that I needed a new hard drive. No big deal, 60$ at my local staples.
Then I had to purchase the Windows 8 operating system, again, no big deal, 40$ from Dell. Came on Zip drive. Does not come with a product key.
Now, upon boot up it says "checking media"....... "Media fail"......
Then boots up, prompts me for my password. Then wants me to activate Windows. So I select "go to pc settings" and it wants a product key.
Problem is I have no sticker on the laptop it's self and after some more research, I am understanding the product key is "injected" on the motherboard?
Called Dell, accordingly to them my only options are locate the original product key or pay them 250$ For a 1 year service and assistant agreement with the assurance that my problem could be fixed over the phone.
And now I am at complete standstill and no clue how to proceed from this point.
No way they are going to get 250$ from me. I am 100$ bucks into trying to get this laptop back to what it was before the drop and I am stuck.
Any advice, assistance, ideas on what or how to proceed would very much appreciated.
Thanks,
Johnny
It then would not boot up all the way. After some research, I found that I needed a new hard drive. No big deal, 60$ at my local staples.
Then I had to purchase the Windows 8 operating system, again, no big deal, 40$ from Dell. Came on Zip drive. Does not come with a product key.
Now, upon boot up it says "checking media"....... "Media fail"......
Then boots up, prompts me for my password. Then wants me to activate Windows. So I select "go to pc settings" and it wants a product key.
Problem is I have no sticker on the laptop it's self and after some more research, I am understanding the product key is "injected" on the motherboard?
Called Dell, accordingly to them my only options are locate the original product key or pay them 250$ For a 1 year service and assistant agreement with the assurance that my problem could be fixed over the phone.
And now I am at complete standstill and no clue how to proceed from this point.
No way they are going to get 250$ from me. I am 100$ bucks into trying to get this laptop back to what it was before the drop and I am stuck.
Any advice, assistance, ideas on what or how to proceed would very much appreciated.
Thanks,
Johnny
My Computer
System One
-
- OS
- Windows 8