Windows 8 and 8.1 Forums

Windows 8 OEM installation on a failed SSD

  1. #1

    Posts : 1
    Windows 8.1

    Windows 8 OEM installation on a failed SSD

    Hi everyone,

    We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 Pro (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received and installed a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to obtain that version of Windows. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
    I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
    If anyone could pass on their knowledge I would be greatly thankful!

    Just FYI - I have the key that the BIOS used with the Acer Travelmate P653 but I am unable to use it as I do not have an installation of that version of Windows. I've tried changing the product key but I am unable to activate either the original Windows 8 key or the upgrade to Windows 8 Pro key we bought.

      My System SpecsSystem Spec

  2. #2

    The Windows 8 Pro key will activate Windows 8.1 Pro - however, as an upgrade key the activation count gets used up with a hardware upgrade, and you will have to phone activate.

    If you still have problems please post a diagnostic report from here...
    Please Read: Activation troubleshooting
      My System SpecsSystem Spec

Windows 8 OEM installation on a failed SSD

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