expeditionist
New Member
- Messages
- 24
Hi guys
I'd be grateful for some help please.
I have this Windows Update Error 80244019 since 28th July (the day before Win10 was released!):
The web seems to be lit up by hundreds of other people experiencing the same error and I've spent the last few hours reading all the posts without solution, see here: https://www.google.com/search?q=802...oTCMDlo6C8pMcCFQnYGgodEYMHWA&biw=1824&bih=927
It seems that the problem can be solved by upgrading to Win10 but I'm not ready to do that yet.
I can also get Windows Update to run successfully if I uncheck the option to 'Give me updates for other Microsoft products...'but that doesn't help me update Microsoft Office 2013, etc.
Quick summary of what I've tried without success is:
System Restore
Check BITS, Software Protection, and Windows Update services all set to defaults and started
Scan for infection using Kaspersky, MalwareBytes and SuperAntiSpyware
Run the Windows Update diagnostics tool from here: https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
And worked through the cmd prompt procedure here to reset Windows Update: https://support.microsoft.com/en-gb/kb/971058
The diagnostics tool always finds and fixes these errors but it doesn't resolve the update error code:
It should be noted that I have another computer running Win7x64 Home & Office 2010 and there isn't a similar problem.
GIVEN THAT SO MANY PEOPLE SEEM TO BE EXPERIENCING THIS ERROR AT THE MOMENT DOES ANYBODY HAVE SOME INSIGHT PLEASE? Many thanks.
Also, I wonder if anybody could decipher the errors in my C:\Windows\WindowsUpdate.log please. I think it might suggest the cause but I can't understand it. It shows as follows:
I'd be grateful for some help please.
I have this Windows Update Error 80244019 since 28th July (the day before Win10 was released!):
The web seems to be lit up by hundreds of other people experiencing the same error and I've spent the last few hours reading all the posts without solution, see here: https://www.google.com/search?q=802...oTCMDlo6C8pMcCFQnYGgodEYMHWA&biw=1824&bih=927
It seems that the problem can be solved by upgrading to Win10 but I'm not ready to do that yet.
I can also get Windows Update to run successfully if I uncheck the option to 'Give me updates for other Microsoft products...'but that doesn't help me update Microsoft Office 2013, etc.
Quick summary of what I've tried without success is:
System Restore
Check BITS, Software Protection, and Windows Update services all set to defaults and started
Scan for infection using Kaspersky, MalwareBytes and SuperAntiSpyware
Run the Windows Update diagnostics tool from here: https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
And worked through the cmd prompt procedure here to reset Windows Update: https://support.microsoft.com/en-gb/kb/971058
The diagnostics tool always finds and fixes these errors but it doesn't resolve the update error code:
It should be noted that I have another computer running Win7x64 Home & Office 2010 and there isn't a similar problem.
GIVEN THAT SO MANY PEOPLE SEEM TO BE EXPERIENCING THIS ERROR AT THE MOMENT DOES ANYBODY HAVE SOME INSIGHT PLEASE? Many thanks.
Also, I wonder if anybody could decipher the errors in my C:\Windows\WindowsUpdate.log please. I think it might suggest the cause but I can't understand it. It shows as follows:
Code:
0:19:01:157 2004 4928 AU ########### AU: Setting new AU options ###########
2015-08-13 00:19:01:157 2004 4928 AU Setting AU Approval Type to 2
2015-08-13 00:19:01:157 2004 4928 AU # Policy changed, AU refresh required = No
2015-08-13 00:19:01:157 2004 4928 AU # Approval type: Pre-download notify (User preference)
2015-08-13 00:19:01:157 2004 4928 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2015-08-13 00:19:01:157 2004 4928 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-08-13 00:19:01:157 2004 4928 AU AU settings changed through User Preference.
2015-08-13 00:19:01:158 2004 4928 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2015-08-13 00:19:01:176 2004 4928 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2015-08-13 00:19:01:176 2004 1008 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-08-13 00:19:01:176 2004 1008 AU Service Provider info changed
2015-08-13 00:19:01:176 2004 1008 AU AU Refresh required....
2015-08-13 00:19:01:177 2004 1008 AU AU setting next detection timeout to 2015-08-12 23:29:01
2015-08-13 00:19:01:177 2004 1008 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-08-13 00:19:01:177 2004 1008 AU AIR Mode is disabled
2015-08-13 00:19:01:317 2004 4928 AU Triggering AU detection through DetectNow API
2015-08-13 00:19:01:317 2004 4928 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-08-13 00:19:01:317 2004 4928 AU Triggering Online detection (interactive)
2015-08-13 00:19:01:317 2004 4928 AU Adding timer:
2015-08-13 00:19:01:317 2004 4928 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-08-12 23:19:01, not idle-only, not network-only
2015-08-13 00:19:01:319 2004 1008 AU #############
2015-08-13 00:19:01:319 2004 1008 AU ## START ## AU: Search for updates
2015-08-13 00:19:01:319 2004 1008 AU #########
2015-08-13 00:19:01:319 2004 1008 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-08-13 00:19:01:320 2004 1008 IdleTmr WU operation (CSearchCall::Init ID 7) started; operation # 327; does use network; is not at background priority
2015-08-13 00:19:01:320 2004 1008 IdleTmr Incremented idle timer priority operation counter to 2
2015-08-13 00:19:01:320 2004 1008 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7]
2015-08-13 00:19:01:320 2004 1008 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2015-08-13 00:19:01:320 2004 4bcc Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7]
2015-08-13 00:19:01:320 2004 4bcc Agent *************
2015-08-13 00:19:01:320 2004 4bcc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7]
2015-08-13 00:19:01:320 2004 4bcc Agent *********
2015-08-13 00:19:01:320 2004 4bcc Agent * Online = Yes; Ignore download priority = No
2015-08-13 00:19:01:320 2004 4bcc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2015-08-13 00:19:01:320 2004 4bcc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2015-08-13 00:19:01:320 2004 4bcc Agent * Search Scope = {Machine & All Users}
2015-08-13 00:19:01:320 2004 4bcc Agent * Caller SID for Applicability: S-1-5-21-2120807991-2253567100-3600050611-1001
2015-08-13 00:19:01:320 2004 4bcc Agent * RegisterService is set
2015-08-13 00:19:01:321 2004 4bcc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2015-08-13 00:19:01:323 2004 4bcc EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2015-08-13 00:19:01:324 2004 4bcc Setup Checking for agent SelfUpdate
2015-08-13 00:19:01:334 2004 4bcc Setup Client version: Core: 7.9.9600.17959 Aux: 7.9.9600.17959
2015-08-13 00:19:01:334 2004 4bcc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2015-08-13 00:19:02:259 2004 4bcc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2015-08-13 00:19:02:262 2004 4bcc Misc Microsoft signed: NA
2015-08-13 00:19:02:262 2004 4bcc Misc Infrastructure signed: Yes
2015-08-13 00:19:02:268 2004 4bcc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPD533.tmp with dwProvFlags 0x00000080:
2015-08-13 00:19:02:271 2004 4bcc Misc Microsoft signed: NA
2015-08-13 00:19:02:271 2004 4bcc Misc Infrastructure signed: Yes
2015-08-13 00:19:02:274 2004 4bcc Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2015-08-13 00:19:02:274 2004 4bcc Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2015-08-13 00:19:02:274 2004 4bcc Setup SelfUpdate check completed. SelfUpdate is NOT required.
2015-08-13 00:19:03:415 2004 4bcc PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-08-13 00:19:03:415 2004 4bcc PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = [URL]https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx[/URL]
2015-08-13 00:19:03:415 2004 4bcc PT WARNING: Cached cookie has expired or new PID is available
2015-08-13 00:19:03:416 2004 4bcc EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir SimpleTargeting URL: "https://fe2.update.microsoft.com/v6/"
2015-08-13 00:19:03:417 2004 4bcc IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 328; does use network; is at background priority
2015-08-13 00:19:03:417 2004 4bcc PT Initializing simple targeting cookie, clientId = 93306e04-1a1c-43a3-b9ed-0f85e93628ae, target group = , DNS name = lounge-desktop
2015-08-13 00:19:03:417 2004 4bcc PT Server URL = [URL]https://fe2.update.microsoft.com/v6/SimpleAuthWebService/SimpleAuth.asmx[/URL]
2015-08-13 00:19:04:244 2004 4bcc WS WARNING: Nws Failure: errorCode=0x803d000d
2015-08-13 00:19:04:244 2004 4bcc WS WARNING: MapToSusHResult mapped Nws error 0x803d000d to 0x80244019
2015-08-13 00:19:04:244 2004 4bcc WS WARNING: Web service call failed with hr = 80244019.
2015-08-13 00:19:04:244 2004 4bcc WS WARNING: Current service auth scheme='None'.
2015-08-13 00:19:04:244 2004 4bcc WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2015-08-13 00:19:04:244 2004 4bcc WS FATAL: OnCallFailure failed with hr=0X80244019
2015-08-13 00:19:04:244 2004 4bcc WS FATAL: NwsCallWithRetries<Functor>( Functor(_clientId, _targetGroupName, _dnsName, &_result)) failed with hr=0x80244019
2015-08-13 00:19:04:244 2004 4bcc IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 328) stopped; does use network; is at background priority
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: PopulateAuthCookies failed: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: RefreshCookie failed: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: RefreshPTState failed: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc PT + SyncUpdates round trips: 0
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: Sync of Updates: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc PT WARNING: SyncServerUpdatesInternal failed: 0x80244019
2015-08-13 00:19:04:244 2004 4bcc Agent * WARNING: Failed to synchronize, error = 0x80244019
2015-08-13 00:19:04:246 2004 4bcc Agent * WARNING: Exit code = 0x80244019
2015-08-13 00:19:04:246 2004 4bcc Agent *********
2015-08-13 00:19:04:246 2004 4bcc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7]
2015-08-13 00:19:04:246 2004 4bcc Agent *************
2015-08-13 00:19:04:246 2004 4bcc Agent WARNING: WU client failed Searching for update with error 0x80244019
2015-08-13 00:19:04:246 2004 4bcc IdleTmr WU operation (CSearchCall::Init ID 7, operation # 327) stopped; does use network; is not at background priority
2015-08-13 00:19:04:246 2004 4bcc IdleTmr Decremented idle timer priority operation counter to 1
2015-08-13 00:19:04:246 2004 25e8 AU >>## RESUMED ## AU: Search for updates [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2015-08-13 00:19:04:246 2004 25e8 AU # WARNING: Search callback failed, result = 0x80244019
2015-08-13 00:19:04:246 2004 25e8 AU #########
2015-08-13 00:19:04:246 2004 25e8 AU ## END ## AU: Search for updates [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2015-08-13 00:19:04:246 2004 25e8 AU #############
2015-08-13 00:19:04:246 2004 25e8 AU All AU searches complete.
2015-08-13 00:19:04:246 2004 25e8 AU # WARNING: Failed to find updates with error code 80244019
2015-08-13 00:19:04:246 2004 25e8 AU Adding timer:
2015-08-13 00:19:04:246 2004 25e8 AU Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2015-08-14 23:19:05, not idle-only, not network-only
2015-08-13 00:19:04:249 2004 25e8 AU AU setting next detection timeout to 2015-08-13 04:19:04
2015-08-13 00:19:04:249 2004 25e8 AU Adding timer:
2015-08-13 00:19:04:249 2004 25e8 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-08-13 04:19:04, not idle-only, not network-only
2015-08-13 00:19:04:250 2004 25e8 AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2120807991-2253567100-3600050611-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
2015-08-13 00:19:04:250 2004 25e8 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
Last edited by a moderator:
My Computer
System One
-
- OS
- Win 8.1 x64 Pro
- Computer type
- PC/Desktop
- CPU
- Intel Core i7 5820K Haswell-E 6-Cored 3.60GHz Processor (Overclocked up to 4.2 GHz)
- Motherboard
- Asus X99-S Intel X99 Motherboard
- Memory
- 32GB Corsair DDR4 2133MHz Memory (4 x 8GB sticks)
- Graphics Card(s)
- MSI NVIDIA GeForce GTX 970 4GB Graphics Card
- Monitor(s) Displays
- BenQ BL3201PT and NEC EA261WM and Sony SDM-HS94P
- Screen Resolution
- multi
- Hard Drives
- 256GB Samsung 850 Pro Solid State Drive
250GB Crucial MX550 Solid State Drive
2 x Seagate Barracuda 3TB 7200rpm Hard Disk - 6Gbps
4TB WD Black
- PSU
- Corsair RM 750 Modular 750W GOLD Certified PSU
- Case
- Fractal Design Define R4
- Cooling
- Corsair Hydro Series H100i
- Antivirus
- Kaspersky Internet Security 2015 & Malwarebytes AntiMalware