Error Message 80072EF3 when trying to check for updates?

Error Message 80072EF3 comes up every time I try to check for an update.
i have been trying to check for updates on my HP Envy Laptop laptop (to 8.1 as i know it is out) but it says "there was a problem checking for updates". i have been trying since December 2014 (Christmas). all times i have been connected to the internet. i then take it a step further, and "get more info" on the Microsoft website it comes up with in the search bar "WindowsUpdate_dt000 OR 80072EF3" but there is nothing on the website on it at all? and nowhere on the internet????? is anyone able to help me??? I
cant even check for updates let alone install them. my laptop has never been updated.

HELLPPP PLEASE!

Have you tried this tool of microsoft?

axe0,
I have tried that several times, and each time it comes up with one or two issues, which it says are fixed with a green tick
and it says try what you were trying to do before, and I did and the same stuff came up!! Ahh, this has been frustrating me
for a very long time, I have officially run out of ideas!

Would you please describe what you've already done so far.

So when I go to "check now" in PC settings/ updates and recovery (because i'm looking do update my HP Envy Laptop) it says "there was a problem checking for updates" so I then click on "get more info", it then comes up with "more info is available online" "get help with error 80072EF3" below

**NOTE my laptop is always connected to the internet

So I follow the link and I am taken to windows.com below

taken to here

none of these links are helpful. I have run troubleshooter several times, all times its found problems and "fixed them" however, nothing has changed and I am unable to identify and repair network problems!!!!

Im running out of options!

After you ran that tool, did you reboot?

Try in admin command prompt sfc/scannow.

I reboot my computer all the time,
what do you mean by "Try in admin command prompt sfc/scannow."

On the windows logo right click.
Choose command prompt (admin).
Type sfc/scannow.

its saying I cant use command prompt because im not the admistrator but I am?

Is your account in the administrator group?

????????????????????????????????????????????????

Try this
1. delete all Groups from the user
2. add home user again
3. rebooting PC

See if this helps

how do I do that?

You have a local account, not an administrator account.
In the user accounts overview go to 'Manage another account'.
From there, remove your account.

I'm not certain sure, because its a long time ago that I've done this, but if I'm correct you should be able to add an administrator account imediately after removing your local account.

I don't think I am able to get rid of my accounts status as a local account, I just tried?
unless Im not doing it right?

What did you do exactly?

well I went into manage account, and I couldn't get rid of it, or change the type
so I made another account to see if I could change the type of the account, but
I could only change it from administrator, to standard. still a "local account" either
way????

I don't think the new created account will be a local account.
Give it a shot.

I got to do the admin scan, it is running now