Windows 8 and 8.1 Forums

Forever undoing changes

  1. #1

    Posts : 1
    Windows 8.1

    Forever undoing changes

    I have tried resetting back to the factory ASUS image and the updates will download (they say 0kb/0% for awhile but the softwaredistribution folder starts filling right away) and install. After going to restart the machine with said updates installed it will then attempt to install updates and then fail to say undoing changes. Thanks for your help in advance!

      My System SpecsSystem Spec

  2. #2

    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64

    Hey mate,

    Scan for malware, just to ensure you're good in this department. A very good tool to use is malwarebytes' free program: Malwarebytes | Free Anti-Malware & Internet Security Software

    See if running this tool helps: Windows Update error "0x80070002" or "0x80070003"

    Here are some troubleshooting steps to try: Troubleshoot problems with installing updates - Windows Help & Fix Microsoft Windows Update Issues

    Failing that, I recommend a NON-factory refresh (as you've already done a factory restore recently, it can't hurt then to do this method). If you have the media and are willing to read and follow ALL directions, see this: Refresh Windows 8
    If you DON'T have the media, see this: Refresh or Reset Windows 8 without Installation Disk
      My System SpecsSystem Spec

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