I've spent all day trying to get this KB installed. The thing is, even though I'm told it has failed after configuring and reverting back again, when I look in the Installed updates list is says that it was successful. And it offers to download it again for me!
I don't use Avast, I use Webroot Secure Anywhere, which i just disabled, but that didn't make any difference. I've tried the update troubleshooter which then says I don't have any updates installed. I did a 'Brink' repair that is supposed to help (sorry, I can't remember what it was now) and it did say I had something corrupted and thsat it had been repaired.
I'm just about to do an sfc /scannow to see what happens. In the meantime, can anyone offer some advice please?
Update: sfc /scannow no problems shown.
I don't use Avast, I use Webroot Secure Anywhere, which i just disabled, but that didn't make any difference. I've tried the update troubleshooter which then says I don't have any updates installed. I did a 'Brink' repair that is supposed to help (sorry, I can't remember what it was now) and it did say I had something corrupted and thsat it had been repaired.
I'm just about to do an sfc /scannow to see what happens. In the meantime, can anyone offer some advice please?
Update: sfc /scannow no problems shown.
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 64
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy 15
- CPU
- AMD A10-5750M APU with Radeon(tm) HD Graphics
- Motherboard
- 198A KBC Version 03.14
- Memory
- 8GB
- Screen Resolution
- 1600x900 (poor eyesight!)
- Hard Drives
- 1TB
- Browser
- Firefox 40.0.2
- Antivirus
- Webroot Secure Anywhere