problem installing KB300850

samIOW

New Member
Messages
7
Hello,

I am having problem trying to install the above. I have tried 3-4 time trying through the windows update which after a while always fails. (Just this one)

I have also tried manually downloading the file and trying to install it but still every time I try it fails, Hopefully someone might be able to help me with this

Windows 8.1
8gb ram
sony vaio laptop

Thanks, Sam
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
    System Manufacturer/Model
    sony vaio
    CPU
    i3
    Browser
    explorer
If its KB3000850 then dont install it, especially if you are running Avast and 8.1.....it has crashed many pc's yesterday and today.........my problem is removing it......am trying a command prompt.....
 

My Computer

System One

  • OS
    Windows 8 HP Envy

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
If its KB3000850 then dont install it, especially if you are running Avast and 8.1.....it has crashed many pc's yesterday and today.........my problem is removing it......am trying a command prompt.....

Can't right click it here and uninstall it ?
 

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My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Update:

After a long and protracted effort of shutting down restarts and safe modes I have finally uninstalled the offending KB3000850 update.

I also uninstalled Avast and did a clean (meaning I am on here without protection)....

Everything seems fine except it has left my Microsoft Office Mail program unopenable.....it just hangs.....

Also when should I re-install Avast? Is there a latest edition without the bug out there now?


If anyone has an idea of how to fix my Mail program that would be cool as.....
 

My Computer

System One

  • OS
    Windows 8 HP Envy
Update:

After a long and protracted effort of shutting down restarts and safe modes I have finally uninstalled the offending KB3000850 update.

I also uninstalled Avast and did a clean (meaning I am on here without protection)....

Everything seems fine except it has left my Microsoft Office Mail program unopenable.....it just hangs.....

Also when should I re-install Avast? Is there a latest edition without the bug out there now?


If anyone has an idea of how to fix my Mail program that would be cool as.....

I had Avast installed when I did the update and it didn't 'seem' to cause any problems. Not sure what all the combinations of programs and settings that can cause problems with the new Windows update.

There is a new update of a driver for Avast that will install automatically. The driver will also install if you re-install Avast as well. Maybe download a new Avast program from their website is better. You might give it a try but good to make a full system image backup first.
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Built in the basement with the usual thunder, lightning and scary organ music
    CPU
    Intel i5 4690 Quad Core 3.5Ghz
    Motherboard
    MSI Z97-G55 SLI, AMI BIOS v1.9
    Memory
    Corsair DDR3 - 8GB (2x4GB) 1600Mhz
    Monitor(s) Displays
    Acer 24"
    Screen Resolution
    1920x1080
    Hard Drives
    SSD: Samsung 840 EVO 250GB,
    HDD: WD 1TB
    PSU
    Corsair HX750
    Case
    Cooler Master HAF 912
    Cooling
    Air
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Browser
    Firefox
    Antivirus
    Windows Defender
It wouldn't hurt to run the following commands in Administrator command prompts---

sfc /scannow

Then---


Dism /Online /Cleanup-Image /RestoreHealth

Then


sfc /scannow

again & reboot.
It might help.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Laptop
    System Manufacturer/Model
    sony vaio
    CPU
    i3
    Browser
    explorer
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