Windows 8 and 8.1 Forums

Windows 8.1 upgrade problem

  1. #1

    Posts : 1
    Windows 8

    Windows 8.1 upgrade problem

    I have a fresh install of windows 8 on a new SSD Drive with nothing installed but the windows updates, all 99 of them!!

    When i try to upgrade to Windows 8.1 it down loads and starts installing but always sticks at 82%. I have reformatted and ran updates but the same issue occurs when installing the 8.1 upgrade.

    Any help and advice would be much appreciated

    Many thanks in anticipation

      My System SpecsSystem Spec

  2. #2

    Posts : 328
    Windows 8.1 (x64)

    I think my upgrade was stuck at the same point too. My problem was a wrong driver was installed (wi-fi adapter), I uninstalled it (I may have disabled the adapter in the device manager too just to be sure) and it went like a charm. At this step in the installation process I think it's likely to be a hardware that isn't recognized correctly/incompatible or a driver problem.

    Here's what I'd recommend :
    * Update windows 8 with the all latest patches available in Windows Update.
    * Disconnect any external hardware that's not needed like external HDD, printer, scanner, etc...
    * Uninstall any 3rd party anti-virus. Anything else that can mess up the system, you should uninstall.
    * Check control panel > device manager. If any device has a yellow question mark, it means there's a problem.
    * If the upgrade still doesn't work, I'd try uninstalling any non-intel/microsoft drivers
      My System SpecsSystem Spec

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