Hi All
since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967
I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)
I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0
If someone could kindly have a look I'd appreciate it
since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967
I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)
Code:
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de déploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
[==========================100.0%==========================]
Erreur : 14098
Le magasin de composants a été endommagé.
Le fichier journal DISM se trouve à l'emplacement C:\Windows\Logs\DISM\dism.log
I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0
If someone could kindly have a look I'd appreciate it
My Computer
System One
-
- OS
- windows 8.1 pro