No sound after latest updates

Nickyjh

New Member
Messages
2
Hi

Since the latest round of updates my laptop has no sound & the sound diagnostics seems to think I have no speakers plugged in!

Looking at the properties of my sound card - it seems to have been updated on 16/8 when I switched my laptop on following the updates.

Anyone had the same problem or got any ideas which of the updates I need to uninstall.

Many thanks
Nicky
 

My Computer

System One

  • OS
    Windows 8.1
You could also select a system restore point prior to when you installed the drivers.
Could you post a screenshot or list of the updates you installed on the 16th.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
I have attached a screen print of the list of updates

Thanks
 

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My Computer

System One

  • OS
    Windows 8.1
I would also suggest downloading the latest driver from the manufacturer's website. I have two separate Win 8.1 systems which have issues updating drivers through Windows Update (one system has sound driver issues, the other has graphics card issues). The devices get messed up every time the drivers are updated through Windows Update but are fine again after I download the latest driver directly from the manufacturer and overwrite the whatever Windows Update did.
 

My Computer

System One

  • OS
    windows 8.1
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