Windows 8 and 8.1 Forums

Please Read: Activation troubleshooting

  1. #71

    Quote Originally Posted by GMO123 View Post

    I started the Software Protection Service before running WDT but after WDT it had stopped for an unknown reason.
    I have replied to your other post - the reason Software Protection Service can't run is due to the reasons I mentioned there.

      My System SpecsSystem Spec

  2. #72

    Posts : 1
    Window 8.1

    hey i have read though these comments trying to figure it out but its only confused me more so i'm just going to ask for help. lol i bought my laptop used its a gateway it was originally a windows 8 but whoever had it updated to a windows 8.1 pro now it says i need to activate windows and need a product key.. HELP PLEASE!!!!
      My System SpecsSystem Spec

  3. #73

    Posts : 1
    Windows 8.1

    Hi Superfly,

    I was wondering if you could help me out...
    a while ago i reinstalled windows because my laptop was getting slow.
    After reinstalling i immediately got the message to upgrade to windows 8.1 (from windows 8) and so i did.
    Now it's asking me to activate but it doesn't work.

    Here is my diagnostic report:

    Windows Diagnostic Information

    Tool Version: 6.3.9600.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: TFYQ6
    Active Product Key Pid2: 00179-60920-68049-AAOEM
    O S Version: 6.3.9600.2.00010300.0.0.101
    Product Name: Windows 8.1
    Processor Architecture: x64
    Edition Id: Core
    Build Lab: 9600.winblue_ltsb.151230-0600
    Time Zone: W. Europe Standard Time(GMT+01:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex: 55041-01796-092-068049-02-1033-9200.0000-0162016
    Active Product Key Channel: OEMM
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1-5-21-2719103505-1331642196-2283733554
    Product L C I D: 1033
    User L C I D: 1043
    System L C I D: 1033
    Service Available: false
    Oem Marker Version:
    Oem Id:
    Oem Table Id:
    Manufacturer: Acer
    Model: Aspire V3-772
    Install Date: 20160116190839.000000+060
    Result: TAMPERED
    Tampered Items: C:\WINDOWS\system32\slwga.dll;C:\WINDOWS\system32\sppc.dll;C:\WINDOWS\system32\en-US\sppc.dll.mui;C:\WINDOWS\system32\sppcext.dll;C:\WINDOWS\system32\en-US\sppcext.dll.mui;C:\WINDOWS\system32\slc.dll;C:\WINDOWS\system32\en-US\slc.dll.mui;C:\WINDOWS\system32\slcext.dll;C:\WINDOWS\system32\en-US\slcext.dll.mui;C:\WINDOWS\system32\slui.exe;C:\WINDOWS\system32\en-US\slui.exe.mui;C:\WINDOWS\system32\sppcomapi.dll;C:\WINDOWS\system32\en-US\sppcomapi.dll.mui;C:\WINDOWS\system32\SppExtComObj.exe;C:\WINDOWS\system32\en-US\sppsvc.exe.mui;C:\WINDOWS\syswow64\slwga.dll;C:\WINDOWS\syswow64\sppc.dll;C:\WINDOWS\syswow64\en-US\sppc.dll.mui;C:\WINDOWS\syswow64\sppcext.dll;C:\WINDOWS\syswow64\en-US\sppcext.dll.mui;C:\WINDOWS\syswow64\slc.dll;C:\WINDOWS\syswow64\en-US\slc.dll.mui;C:\WINDOWS\syswow64\slcext.dll;C:\WINDOWS\syswow64\en-US\slcext.dll.mui;
    Server Props: 0xc0000022

    Created by Superfly for EightForums & TenForums
      My System SpecsSystem Spec

  4. #74

    Hi Lazlow

    Seems your upgrade to Win 8.1 did not execute correctly and a few files did nor install properly thus the 'tampered files' and 'service not available' errors. The upgrade process is flaky and best to do a clean install.

    The best advice I can offer is to re-install Win 8.1 using an iso download to make sure that the media is complete ( I think the media creator download tool checks the integrity after downloading).
      My System SpecsSystem Spec

  5. #75

    Posts : 4

    Why a download?!
    How can I trust it if this is not even a Microsoft site?
      My System SpecsSystem Spec

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Please Read: Activation troubleshooting

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