Windows 8 and 8.1 Forums

Unable to update KB2956575 and KB2955164

  1. #1

    Unable to update KB2956575 and KB2955164

    I am having other issues with my brand new laptop so i want to see if having the updates will fix the issue.

    I manually did the 4 updates i got for 8.1 and it came down to 2 of them that wont work. When i restart i get to about 87% and it says unable to install, reversing changes and so on.

    These are the errors.
    Update for Windows 8.1 for x64 - based systems (kb2956575)
    Failed to install

    Update for Windows 8.1 for x64 - based systems (kb2955164)
    Failed to install

    I am using a laptop, HP Envy TS17 Series
    Intel core i7
    16gb ram
    nvidia 740 series card 2gb.

    any help would be appreciated it, thanks!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    What other issues were you having with the computer that made you decide to install these KBs you stated and where did you get the info to do so.
    Usually updates are done through automatic updates, if they don't appear there, you usually don't need them. So what are the issues you are experiencing.
      My System SpecsSystem Spec

Unable to update KB2956575 and KB2955164

Similar Threads
Thread Forum
Unable to project to second screen after 8.1 update
Hi all, Thanks for taking the time to help me with this issue. I searched quite a bit but was unable to find anything exactly like my issue. Three days ago I updated my laptop to Windows 8.1 from Windows 8. After doing so my laptop began to have the black screen issue which I resolved by...
General Support
unable to update to windows 8.1
Hello, I am having a hard time upgrading from windows 8 to 8.1, I have tried installing through the store, installing using the files downloaded by the store (copied them before they were deleted) and they all give me an error. The errors are as follows: installer using key: This key does not...
Installation & Setup
windows 8.1 KB2956575 will not install (continued 3-3)
Having two Toshiba laptops, one ran through automatic soomthly (U500-17E), the other one Satellite C855(64bit) ran into a rollback. In 'installed update' 5 kb's where in status wait for reboot. I then did a reset to recovery point-5-may last received and installed release. Did the same as...
Windows Updates & Activation
KB2955164 - fails to install
Downloaded via MS Update fine, it went through the installation process and then requested a Restart, clicked the button and it went into restart mode. Got to about 90% and then said it would not finish the installation and was going to undo the update. Does the undo and system works ok. MS say it...
Installation & Setup
Unable to update to 8.1 because windows update doesnt work
I just reinstalled 8 on a ssd and tried to install 8.1 from the store but it says i need to update windows first. I tried running windows update but i get an error saying "Windows could not search for new updates" error code 80240440. I tried everything I could find online and nothing seems to...
Windows Updates & Activation
Unable to update win 8 to 8.1 on acer1 due to low resoluti
Has anyone updated to 8.1 by connecting to hi res montor and then been able to use win 8.1 later on netbook screen?
Installation & Setup
Unable to update
Win 8 Pro, 86 There is no way I can go through an update I keep getting a "failed "message after attempting installation. On reboot the comp hangs when trying to configure and I have to reboot which ultimately gives the message "failure configuring windows update, reverting changes, do not turn...
Windows Updates & Activation

Eight Forums Android App Eight Forums IOS App Follow us on Facebook