Solved Checking for Updates hangs after Disk Clean Up

hexie

New Member
Messages
8
Hello,

When I run Check for Updates it just hangs. It says it is checking for updates and green progress bar is repeatedly running across, but nothing happens.

Before this problem arose I had just run disk clean-up including remove installation files and windows updates. The disk clean-up process removed about 59 GB including a large Windows.old folder.

I upgraded to Windows 8 from XP about 10 days ago. Windows update was working fine until the disk clean-up. I ran Check for Updates frequently after the upgrade to make sure I got all the updates, it worked perfectly well for both update and install.

I have tried Checking for Updates several times since running disk clean-up.

First time I ran it I had this error message: Windows Update error 0x8024a000 (only seen that one time)

I ran the Update Troubleshooter after that and it found/fixed the following:
Potential windows update database error detected 0x80070490 -Fixed
Windows update components must be fixed - fixed

The troubleshooter did not resolve the issue. I have run Check for Updates many times since with no more error messages, but it just hangs. When I run the Update troubleshhooter it fixes the same two issues as above.

Since the disk clean, Windows Update shows:
Most recent check for updates - Never
Updates were installed - Never.

As my Windows Updates were previously all succesfully installed, the history must have been cleared.

No error messages have been seen since that first one which has not repeated.

Can anyone help me to resolve this please.

Thank you.
Hexie
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 1710
    Antivirus
    NIS 2014
Hello again,

Problem seems to have resolved itself now.

I left Check for Updates running whist I spent time googling for info online today and I checked it again just prior to submitting my post. I reckon it must have been running over 2 hours. Last night I also ran it for hours several times with no success.

Strange just submitting this query to the forum has worked like magic!

The problem seems to have gone. It found a couple of small updates one recommended & other optional and I have downloaded & installed both with no difficulty.

I am assuming that now it has sorted itself out it will now behave.

Regards
Hexie
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 1710
    Antivirus
    NIS 2014
Have you ever run sfc & dism ?
Sfc fixes problems.

Dism fixes the component store sfc uses to fix things.

If you wish, you can run this batch file that automatically runs sfc & dism & sfc again.
It takes 2 or 3 hours to finish.

You can leave it run in the background until it is done.

If you want to try it, download it & right click it & click Properties & Unblock it if need be.

Then right click it & click "Run as administrator".

Before doing anything with it scan it with your antivirus if you wish.
It is completely harmless. :)

Batch file download:

View attachment Repair.bat

Post back with results please.

A full screenshot of the command window would be nice.

You can drag the bottom of the window to make it taller so all the text shows.

Just press Alt+Print Screen to capture it.

Here is a picture of it when it starts:

{I'm running it from a shortcut}

screenshot_38.jpg

When it's done it should look similar to this:

screenshot_33.jpg

New picture:

sfc_dism_sfc.jpg

Or it could look like this:

sfc_dism_sfc_2.jpg
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
My problem is:

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 6/27/2015 7:50:43 AM
Event ID: 513
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XPS8300
Description:
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error:
Access is denied.
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">513</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-06-27T11:50:43.327592600Z" />
<EventRecordID>5435</EventRecordID>
<Correlation />
<Execution ProcessID="1124" ThreadID="13948" />
<Channel>Application</Channel>
<Computer>XPS8300</Computer>
<Security />
</System>
<EventData>
<Data>
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error:
Access is denied.
</Data>
</EventData>
</Event>

As a result of searching, I ended up on a thread that linked to this one. I tried the repair.bat and the results are:


C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>pause
Press any key to continue . . .

This is my first post ever. I welcome constructive criticism. It will take several days to see if this makes a difference. Then I will reply as to the results.

Thank You,
oldman66
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DELL XPS8300
    CPU
    Intel Core i7-2600 CPU @ 3.40GHz
    Motherboard
    Dell Inc. Product: 0Y2MRG
    Memory
    12.00GB DDR3-SDRAM (1333 MHz)
    Graphics Card(s)
    NVIDIA GeForce GT 545
    Browser
    IE 11
    Antivirus
    Windows Defender / Windows Firewall
Impossible fix errors

Hello everyone, I was so pleased to find this post, and I am.

Unfortunately my Windows 8.1 laptop seems to be in an even worse condition: not even the .bat file works!

The sfc says:
Impossible restore some of the damaged files found. The details are available in the CBS.log

(I attach the log --- OOOH shut!!!! it's a 42 MB file!!! I can't)

The Dism says:

Impossible to execute Distribution Images Management and Maintenance. No operations have been executed.

And then the sfc says the same error again.

I also attach the screenshot.

What can I do?

Thank you very much for your help!
I appreciate that.impossible.jpg
 

My Computer

System One

  • OS
    Windows 8.1
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